[Resolved] Samsung Bio Sleep Mode Ac Refrigerator — AC is not Cooling Properly and AC Window Grill is defective

[Resolved] Samsung Bio Sleep Mode Ac Refrigerator — AC is not Cooling Properly and AC Window Grill is defective

A abhishek mathur from Gurgaon, Haryana

hello Team this is the complaint for the Window AC of Smasung 1.6 Tonne Biosleep mode which I Purchased on 3rd April its hardly a Month that of the purchansing of the AC. From the day I purchased the AC it's Cooling is not up to the mark and the Window grill is Defective because of which the cooling is not proper .i have Complaint atleast twice in there Complaint center but in vain no guy of samsung came to resolve the issue. i am very much frusted as the Summer is at High Peak and i am not getting any support from SAMSUNG . i am even planning to move to consumer court for this matter as i am very very frusted with the after sale service of samsung . and will request with all the intenet user to read my this message and never to purchase any product of samsung . I would request you to kindly look in to the matter . the compliant number which i got is [protected]. but no action has been taken so far Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Hariom Choudhary

from Delhi, Delhi

A/C — cooling is not upto the mark

Hello,

The Concerned officials.

I am a proud owner of Samsung AC, but for quite some time now it is not giving me the desired performance e.g. cooling is not up to the mark (despite of overnight continuous operation it doesn't reach proper temperature).

I hereby request the concerned person/technician to look into the matter and do the needful at your earliest.

Contact details:

Postal address:
Dr. Chaudhary's clinic
MCF 80-B, Bhatia Colony, Milk Plant Road, Ballabgarh-121004.
Faridabad, Haryana.

Contact number: [protected], [protected]

SAND2211

from Basi, Punjab

Samsung — AC cooling is not upto mark

Sir,
I had bought a split AC of 1.5 ton from SAMSUNG plaza , Amritsar four years back. since Aug-2009 I am facing the problem with the same for which no of times I had contacted the authorized service centre M/s Raja enterprise persons and even the company officials Mr. Suraj. Complaint regarding the same was also registered at their call centre . But they are not able to resolve the problem.I had been charged also for the same.

More over the owner of M/s Raja enterprise, Mr. Hira has used abusive language with me. I donot know Samsung people value their customers or not. But I am confident in India consumer will get the value for his money which he has spent.

Please help at the earliest.

SANDEEP KHARBANDA
[protected]

kunal_nitk

from New Delhi, Delhi

Samsung Bio Sleep AC — Samsung AC not cooling

Dear Sir,

This is Kunal. I purchased a samsung biosleep AC 14 months back and it's not colling since last 1 week. I have called customer care around 10-15 times against the compalint number [protected], but they just tell me that someone will come to my place and fix the AC within that day and again the next day, I have to call. I am really frustrated with customer care as AC is still not fixed. Samsung is such a well known company and this is the service I am getting. If this form is really for escallation, please have my AC fixed ASAP.

Thanks