Samsung — Selling defective handsets in Indian market | |
Beware of Samsung India mobile sets as they are selling/dumping defective mobile sets in Indian market taking advantage of our delayed judicial process. Specially their J600 mobile phone has manufacturing defect. Do not buy this set at all and try not to buy any samsung mobile set. When you approach Samsung for repair, they tell to leave set for 15 days without any support or standby. Largest number of case filed against Samsung India in various consumer courts. Was this information helpful? | |
2 Comments | |
Comments
I purchase samsung L-700 mobile set.with in a six month i face the problem with hand set.Regarding Battary Backup and Heating of Handset.I move to the service center.but in service center i face lot of problem.No proper response.they told me you come after two days.i also call on the given no for checking the set of status.But no buddy picking the phone.when i reached over thier.they told me that your mother board of your set is creating problem..then i ask them that how much time it will take...then they told they donot have parts..and they are not sure about the time also...
I am big user of samsung product.but this type of service changing my mind set..that such big company like samsung giving very poor service.customer service is very poor..they donot have parts..Level of samsung customer care is very poor...infact they cannot provide the service like Nokia...
I am big user of samsung product.but this type of service changing my mind set..that such big company like samsung giving very poor service.customer service is very poor..they donot have parts..Level of samsung customer care is very poor...infact they cannot provide the service like Nokia...
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+91 89 3993 9899 [Customer Care]
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I was very happy to use that set but after some time i face the problem fro This set which is the Charging Points .They stop working like when i put my phone on Charging it wont charge when i move to the showroom from where i purchase it he said His IC is required to be change at that time i spend 500 bucks for that but Now again i face that problem i have to spend more money on it i am very Disappointed with your services of this type ii think this is to cheat people.
I want you to Plz recheck this Set as people buy it with faith but after that it becomes a burden that every month we use to change there spare parts .
Plz try to manange and co ordinate with your Faitrhful Customers it helps you out to gain more good reputation not the bad one.
Thanks & Regards,