Samsung — mobile Under warranty..

My Name is Satish Dubey had visited the Samsung Service centre on 15-June-2009 at Ghatkopar West off LBS marg for issue with my mobile (model J700) as it has no net work & their was Bluetooth problem too. I had been to same service in the month of May for same reason at that time they have taken 7 days and given the handset back to me stating that everything is ok. By going home I checked that time Bluetooth problem has been solved but their was no network though I have inserted proper sim card, the very next i had gone to my native place because of which I was unable to report the same to service centre. On 15th June, 2009 I personally visited the Samsung service centre inform the same that my handset is still not having any network; I am unable to make & receive calls. The service centre person had promised that I will get my handset in proper condition within 7 days and he had given me the Job sheet with Work Order No.[protected], again I had called on 20-june-2009 at 1.00 pm to know the status as it was 7th day he promised to return the handset, their was no proper reply from the phone officer she was lady she asked me to wait she will reply within one hour i said ok and their was no reply from service centre. Again i called at 3.00 pm still she was not sure and she was asking me to hold the line for 2 minutes i was on line for 6 minutes but after that she had disconnected the call. As my college is near to this service centre at 3.45pm I personally visited their and shouted at them still their was no reply for the status of my handset. I begged that please inform me the status at least so that I can go instead of wasting time their. After 30 minutes their senior person had spoken with me saying that your handset is not yet received from company and he assured me that I will get my handset on 23-jun-2009 i.e., Tuesday, On 23rd I received a call stating that my handset will take some more time then same day I visited the service centre that time the same person is informing me that my handset will take 10-15 days more and when I argued about 7 days tat then he was ready to give another handset for usage and he had given me a cell phone with model No. Samsung B100 with charger and battery. But the Issue with that handset (B100) is that when we put the handset on charging that time it will display that charging is going on actually it is not charging and i was unable to use the handset and again I visited on 28-jun-2009 for B100 which he had given me for usage I shouted at him politely at that time he said that your battery is completely discharged because of which you are facing this problem and he had given me the another battery and I accepted the same. Again I am facing the same problem that B100 model is not getting charged, my handset was not in use but still I have to pay rental for service provider & This Samsung people are also not going to extend the warranty period also then who is gong to compensate all this. Again & again I don’t have money & time to travel all the way to service centre.

Name : satish Dubey
Contact Number: [protected], [protected], [protected]
Model: Samsung J700
I need a strict action against this people & I need my warranty to be extended & I need compensation for my rentals & the trouble which I am facing because of this bloody organization..