Samsung — No Installation even after one month | |
I am so ashamed of myself for buying Samsung product for which I am still suffering. I bought 2 Samsung (double mistake committed) ACs from HomeTown (booked on 16th August 2009). The delivery of window AC came after 10 days and Split AC after 14 days (So much hype about after consumer service!!). Window AC could never be installed even after chasing for 10 days after which, having been totally fed-up, I got the AC installed myself through some outsider. Today is 14th September 2009 and in spite of vigorous follow-up, I am still unable to get the split AC installed through Samsung. One Mr. Manav from the service center (Mob no [protected]) who seems to be senior enough, keeps promising installation every day for the next day, but that next day is yet to arrive. Now that summer is at its fag end, I don't even need an AC. Thank you Samsung for such prompt and timely service as well as for saving my electricity bill as I could not use the ACs during summers for which I had bought them. PLEASE DO NOT BOAST OF BEING A 'CUSTOMER FRIENDLY' COPMPANY. YOU ACTUALLY DO NOT DESERVE IT. I AM TIRED OF CHASING SAMSUNG AND HOMETOWN Was this information helpful? | |
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