Samsung — not taking any response | |
Dear Sir i am md mousuf raza, i purched a samsung M620 mobile about six month before. now it has crupted so i submit it on 24 /7/2009 at delhi samsung care.from this date they are frequently ask me to come every third day but they nothing doing, now they are saying compny will pay your full amount which you have purched.but situation is as same as before. they are trying to kid me by saying that we have not compny account so it will be take a long time. i am a regular student of jamia millia islamia so i can't bunk my classes more niether i have too much money to spend. i 've already spend more then 1000 rupees as a travilling cost. so please suggest me what i can do now, can i fill a case at consumar forum against company it's care taker. regards Was this information helpful? | |
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I B.chinna Rao, C/o.D.ramarao D.No.14-1-98, Nowroji road, Visakhapatnam - 530002 regret to inform you that the servicing centre in visakhapatnam for samsung A/c is very poor and most un satisfactior.
I purchased 2 Nos. 4 star rating A/c. of 1.5 ton capacity each thro Invoice No.5 Date 21/2/09 thro Sri Sai Sravani Enterprises, Marripalem, Visakhapatnam on seaing advertisements in TV and other media. during winter we have not used the A/C's. When the summer startswhen we switched on we noticed that one of the A/c's is notworking . We have launched the complaint on 7/3/10 in the name iof D.Ramarao with the samsung service centre one of the service man visited. From 7310 to[protected]till today) there is no response from the service centre. I personally went and gave the complaint 4 times during this month to Mr.Kumar who is the maintaing the servicing centre in visakhapatnam. There is no response from his side . Even through 1 month elapsed the servicing centre has not yet repaired the unit. We are suffering a lot in this summer. The purpose purchasing A/c is failed .
Hence i Request your good self and pass necessary instructions to your worest servicing agent in visakhapatnam and get it repair in guarenty period at a free cost immidiately and save the reputation of SAMSUNG CO.,
I purchased 2 Nos. 4 star rating A/c. of 1.5 ton capacity each thro Invoice No.5 Date 21/2/09 thro Sri Sai Sravani Enterprises, Marripalem, Visakhapatnam on seaing advertisements in TV and other media. during winter we have not used the A/C's. When the summer startswhen we switched on we noticed that one of the A/c's is notworking . We have launched the complaint on 7/3/10 in the name iof D.Ramarao with the samsung service centre one of the service man visited. From 7310 to[protected]till today) there is no response from the service centre. I personally went and gave the complaint 4 times during this month to Mr.Kumar who is the maintaing the servicing centre in visakhapatnam. There is no response from his side . Even through 1 month elapsed the servicing centre has not yet repaired the unit. We are suffering a lot in this summer. The purpose purchasing A/c is failed .
Hence i Request your good self and pass necessary instructions to your worest servicing agent in visakhapatnam and get it repair in guarenty period at a free cost immidiately and save the reputation of SAMSUNG CO.,
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I purchased 2 Nos. 4 star rating A/c. of 1.5 ton capacity each thro Invoice No.5 Date 21/2/09 thro Sri Sai Sravani Enterprises, Marripalem, Visakhapatnam on seaing advertisements in TV and other media. during winter we have not used the A/C's. When the summer startswhen we switched on we noticed that one of the A/c's is notworking . We have launched the complaint on 7/3/10 in the name iof D.Ramarao with the samsung service centre one of the service man visited. From 7310 to[protected]till today) there is no response from the service centre. I personally went and gave the complaint 4 times during this month to Mr.Kumar who is the maintaing the servicing centre in visakhapatnam. There is no response from his side . Even through 1 month elapsed the servicing centre has not yet repaired the unit. We are suffering a lot in this summer. The purpose purchasing A/c is failed .
Hence i Request your good self and pass necessary instructions to your worest servicing agent in visakhapatnam and get it repair in guarenty period at a free cost immidiately and save the reputation of SAMSUNG CO.,