[Resolved]  Samsung — URGENT REGARDING SAMSUNG IMEI NO. AND SERVICE

Respected sir,
I am Puneet jain,i had bought one samsung mobile (MODEL NO.SGH-J210) DTD.[protected],
it means my mobile is in warranty period, sir i have my mobile bill in which IMEI no.of Mobile Is mentioned.My IMEI no.Is [protected].
when I had gone to the Service Centre(VASHI)-Mr.Manish,and i had also talk to Mr.PRASHANT (MANAGER OF NAVI MUMBAI,SAMSUNG)they are talking me very rudly,and telling that there is no solution of this problem,its not way,if they are opened such a big BRAND,they must have any other solution,it means customer has all the records than why they opened SAMSUNG,If the customer has mobile bill than also they are telling that there is no solution, sir in my mobile my IMEI No.is displaying all [protected],so when i had gone to service centre with my bill than they are telling that bring mobile serial no.which is mentioned on mobile box that i dont have because its a long time from buying date and on back side of my mobile the serial no.has been rubbed due to my mobile problem.Ihad also send email to samsung but from them also there is no reply.i don,t know what rubbish service they are providing.
sir,please reply me soon because by 30th Nov.2009 all the mobile which has invalid IMEI no.has been blocked.so please its a request reply me soon .i am very depressed.

MY MOBILE NO.[protected],[protected],
Mumbai.