Samsung Camcorder — Item not received even after 35 days

SAMSUNG CAMCORDER — NO SERVICE OR PARTS AFTER 5 YEARS

Hi,

I am probably one of the unlucy person to have decided to purchase a SAMSUNG CAMCORDER.

I have been having problems with the camcorder VPD103i bearing serial No. W64567CX945908H purchased on 29/04/2005 since the day it was purchased & now when there is another problem from a series of problems I was told that THERE ARE NO PARTS AVAILABLE & later after continious followups your service center Engg. updates me that he cannot do anything till such time a invoice is produced.

At present I only have the warranty card bearing Serial No. 004222 & not the invoice.

Kindly assist me since the camcorder is not working since the past one month & incase SAMSUNG is not able to service the product than should I ASSUME THAT ALL SAMSUNG PRODUCTS ARE USE AND THROW.


Kindly assist.

Regards,

Manu Sood
[protected]
Bangalore

SAMSUNG CAMCORDER — NOT YET RECEIVED, NO RESPONSE TO MAIL

REMINDER
S Badrinarayanan
badrinarayanan.[protected]@brakesindia.co.in
----- Forwarded by S Badrinarayanan/FIN/SHOL/BIL on 26/11/2010 10:15 AM -----
S Badrinarayanan/FIN/SHOL/BIL
25/11/2010 08:49 AM
To
<[protected]@indiatodaybookclub.com>
cc

Subject
Re: Order Confirmation from India Today Book Club





Sir
I am yet to receive any further response to this (order no SMS/0GA[protected] so far.

ALSO I HAD PARTICIPATED AND PAID THE SUM IN YOUR FURTHER OFFER FOR BUYING SAMSUNG CAMCORDER & Hotel STAY VOUCHER (along with freebies) FOR WHICH ALSO I AM YET TO RECEIVE ANY COMMUNICATION.

COULD YOU PLEASE COMMUNICATE THE POSITION BY RETURN MAIL.

Thanks
S Badrinarayanan
badrinarayanan.[protected]@brakesindia.co.in


<[protected]@indiatodaybookclub.com>
30/10/2010 11:39 AM
To
badrinarayanan.[protected]@brakesindia.co.in
cc

Subject
Order Confirmation from India Today Book Club






Dear S BADRINARAYANAN

Thank you for your order. We wish to inform you that your order has been put under
process with order no SMS/0GA[protected]. The order value is Rs. 499 and Order Date is 29-OCT-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS BIT to 52424.


Yours Sincerely

Team, Bag It Today

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

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