Samsung Champ Gt C 3303 — Could not connect to laptop | |||
Dear Sir/ Madam, I am in Bangalore, I have purchased mobile Samsung champ GT C 3303, on 12.02.2011,in Croma (koramangala)Bangalore, from that day to till date I could not connect mobile to my laptop. I took handset only for internet using on laptop, but only that function is noe able to work, I didn't get software CD, & data cable from company, So I have download software from internet, and baught data cable, then also it was not able to connect, then I called to samsung cusomer care, I followed all instruction, then also I could not connect mobilt to laptop, then I search service centre, I gave for repairing, they took more then 15 days, After repairing also I am facing same problem, For above all process, I faced lot of problems like not get data cable in any mobile shop. I had to search Samsung authorised centre, also they dont have screen guard & blue tooth head set, for each and every accessory I have to waste my valuable time and money without any positive result. So please guide me for my right. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Sir,
As per my previous mail on indian consumer forum, you got idea about my complaint(Gt c 3303 not connect to laptop)
Now again I briefly giving details.
1)Mobile purchase Date- 12.02.2011
2)Tried each and every possibility with customer care on phone From 12.02.11 to 15.04.2011
3)Mobile admit to service centre Date-16.04.2011 to till date.
4) Follow up taking from admitted date to till date-
5) I always with in touch of Mr. Sunil, who is seating at West chord road Bangalore.
6) Mr. Sunil is trying to give refund amount by cheque, but might be he is not able to do it within time.
7) From purchase to till date total days are- Approx. 90+ days, Within this period I have waste my time, money and hope also, and what about result, I dont know.
8) In my home I have Samsung slim fit T.V., Samsung DVD, Samsung mobile Guru 1160, Samsung refrigerator, and this was last handset, In future I will not buy any samsung product, I got very bad experience.
9) My original bill print is going to vanish, before page will tear and blank, I am requesting to give my refund amount.
Thanks & Regards
Avinash Londhe
[protected]
As per my previous mail on indian consumer forum, you got idea about my complaint(Gt c 3303 not connect to laptop)
Now again I briefly giving details.
1)Mobile purchase Date- 12.02.2011
2)Tried each and every possibility with customer care on phone From 12.02.11 to 15.04.2011
3)Mobile admit to service centre Date-16.04.2011 to till date.
4) Follow up taking from admitted date to till date-
5) I always with in touch of Mr. Sunil, who is seating at West chord road Bangalore.
6) Mr. Sunil is trying to give refund amount by cheque, but might be he is not able to do it within time.
7) From purchase to till date total days are- Approx. 90+ days, Within this period I have waste my time, money and hope also, and what about result, I dont know.
8) In my home I have Samsung slim fit T.V., Samsung DVD, Samsung mobile Guru 1160, Samsung refrigerator, and this was last handset, In future I will not buy any samsung product, I got very bad experience.
9) My original bill print is going to vanish, before page will tear and blank, I am requesting to give my refund amount.
Thanks & Regards
Avinash Londhe
[protected]
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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No one is dare to handle my complaints, only mail came from Mr. Ashish Jha, after that nothing proceed.
Call should be come from company side, am I wrong?