[Resolved]  Samsung — Defect Phone sold by seller and Samsung refusing to give DOA

I ordered a smartphone Samsung Galaxy mega 5.8 from Tradus.com on 21st Aug 2013. The seller was "supercamdeals". The product delivery was quick, so got the product in hand on 24th Aug. The box was sealed and upon operating the phone i found out the very first time that the ear speaker was not working. Only on putting the phone in loudspeaker I was able to hear the other person. When I demanded the seller for replacement of this defected piece, he refuesed to do so and insisted that he would service the product for me from samsung. I paid 21176 for this defect product and he wants me to give it for repair. I immediately rushed to the samsung service center on 26th Aug with the bills for claiming replacement. Since i was quick in reaching the service center after the purchase of the product, I got to know that i can apply for DOA upon which i will get a replacement of the product. I was atleast happy that I will get the DOA approval and upon producing that to the seller he will give me a new product. The disaster came on 26th evening from samsung that DOA cannot be done for this product as the product was an already used product that had a sim in it on May 2013. I fought with them stating that the piece appeared to be new and sealed but they insisted that they had their details on their server. I insisted to get the sim details or DOA from samsung. They said they will get back to me in 3 days but till now I am yet to get an update and they are not helpful. Everytime I call them they say reply is awaited from their Delhi head office. I just want to know incase the DOA is rejected stating that phone was used in May 2013, how can I sue the seller "Supercamdeals" who has given me a defected used product for a whopping price of 21k. I dont know what to do as I stand here cheated. Below are the contact numbers of the cheats: Tradus Order id : 10510230 Supercamdeals phone number : +91 [protected] Samsung Service center (Ambattur) :[protected] Samsung service center Bill number : [protected] Product : Samsung Galaxy mega 5.8 duos IMEI NUmber (dual sim) - 356899/05/041839/6 and 356900/05/041839/2 Tradus is a bogus site that allows cheap sellers like supercamdeals to make profit by selling used/defect products. Samsung on the other hand provides poor service to its customers. Please help recover my money or the genuine product.