[Resolved]  Samsung Electronics: Microwave Oven Compatible Rice Cooker Lid. — Rice Cooker lid melted away in the Oven.

I wrote to the company on its own site. They merely acknowledge in sweet terms as follows but do not take any further action.

'' Dear Kalpana

Welcome to Samsung India Electronics Pvt. Ltd. We thank you for your
interest/valuable_feedback. Please find hereafter, our response. Your
Transaction no. is [protected]. Please quote this reference in all
subsequent communications.

[protected][protected][protected][protected]
We apologize for the inconvinence you are facing with your SAMSUNG
product <(>&<)> services.
Although we are very sorry to inform you that we have to stop the
processing of your complaint here because o[censored]navailability of your
address and contact number in your mail, which is necessary to track you
for the rectification of the problem of your product.
We request you to please mailus back with all the relevant details to
visit your place for services.
Thanks <(>&<)> assuring you the best services always.
With Regards
SAMSUNG

[protected][protected][protected][protected]

You are receiving this e-mail because you have previously made an
enquiry about Samsung India through our Web-sites.
Please donot reply to this mail as it is an automated email and cannot
be responded to.
If you wish to send feedback or queries to Samsung_Electronics, please
send a new e-mail (E_MAIL ID NOT PROVIDED) or contact us at: Samsung India Electronics Pvt. Ltd
Customer Contact Center Call Toll Free :[protected]From MTNL/BSNL)
Call Reliance No :[protected]please prefix std code)
Home Page : http://www.samsung.com/in
Best Regards,


The information was useful to me
Satisfied 5 4 3 2 1
Not Satisfied (This click does NOT work!)


* Please do not reply back to this email message as this email address is used for
outbound messages only.
* If you are not satisfied with the answer we provided, please click here (This click does NOT work!)
* if you have a question on another product, click here
　
Your own Rice cooker lid melted in the oven.
Your own Rice cooker lid melted in the oven! ''