Samsung — Faulty LED Monitor

I bought a LED monitor[protected].now LED is Dead.I tried calling your customer care[protected] but complaint not registred. I delivered Faulty LED your service centre Lazpat Nagar Kanpur(U.P.) dated[protected]..I reminder many times for service centre & samsung service support team for faulty LED.problem is still pending..please give me solution as per eariest. token no service centre 159 model no LS19A300NS1XL sr no. ZSJXHMAB604909T pankaj khare [protected] [protected]@gmail.com