Samsung Fully Auto Washing Machine - 2007 — AWAITING REPAIR FOR ONE MONTH

Address:

Ambala, Haryana

I had lodged complaint for hing and -ring broken on[protected].No body visited inspite of repeated reminders.Matter was taken up with supervisor who assured repair.One person came and gone back saying they will come baack on the issue but nothing in next week.Then we again involved supervisor from customerr care who sent somebody called engineer who could not open the broken hing and kept the new hing at housing saying will come tomorrow with o-ring.NO body turned up fro next 10 days.Supervisor again called by us.somebody came and show us surprise that to him complaint had been resolved already and he called the former visitor etc.He narrated that he was thinking that it is aabout semi auto machine.He will come after two days to attend the same and he is again initiating the complaint.No body since last 4 days.What an f.. service and what a engineer and what a system where conplaint is closed without doing anything and and part is left unfixed at customer point. SAmsung should have at least set a system to close the complaint by customerr signature.How this happened is like is a BRAND , of no care attitude.SAMSUNG keep it up we will show you when comes to market share.

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