[Resolved] Samsung Galaxy 3 I5801 — Signal Problem | |||
Hi, I have purchased Samsung Galaxy 3 i5801 on 14-11-10 from malad Vijay Sales. Its been more then 15 days that i have been trying to reach different service centres. i had been at sanatcruz service centre (West) also they informed it requires upgradation of software and hence they took it from me and asked me to wait for 15 min. After that they assured that the handset would be absolutely fine, but that didnt happen and ended up with the same old story where i cannot speak for more then 10-15 min, because the moment that happens there is no network signal. and it just goes on and i have to try hard and its just not possible to outcall or receive calls. also the battery life is not great. Request urgent intervention. Regards>>>Jossie. [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
totally agree with that.. I too have many problems with my GTI5801 including problem with battery life as well as GPS but they have very poor customer service...
Bro i was also facing the same problem in my samsung galaxy 3...
BUT I TRIED few steps and everything went ok
go to Setting option and then to Network option. There u will see few options such as wcdma only, wcdma and gsm, etc. What u hav to do is just select the option GSM only and exit from there. Soon u will realise that ur problem is solved. I did same and and everything became fine.
If this is helpful then plz respond.
Thnx
[protected]@yahoo.com
BUT I TRIED few steps and everything went ok
go to Setting option and then to Network option. There u will see few options such as wcdma only, wcdma and gsm, etc. What u hav to do is just select the option GSM only and exit from there. Soon u will realise that ur problem is solved. I did same and and everything became fine.
If this is helpful then plz respond.
Thnx
[protected]@yahoo.com
Same case, i miss lot of features in 2.2 which are wi-fi router and so-on.
Also, the look is totally different from the one that is displayed in the site http://www.in.samsungmobile.com/index.jsp
Also, the look is totally different from the one that is displayed in the site http://www.in.samsungmobile.com/index.jsp
yes. i too have the same handset and miss a lot of features in 2.2.
instead of providing support to existing customers, they concentrate only on delivering new handsets.
instead of providing support to existing customers, they concentrate only on delivering new handsets.
hi malik..thnx for ur suggestion..my phone suddenly started behaving a bit weird by not accepting and making calls though the signal icon was showing full...i tried putting the sim into my old phone, and it worked..since its a new phone i just purchased a week ago, i panicked for almost four to five hours, and didn't know wat to do...i thought let me browse through the net, and i found ur suggestion..and to my surprise the phone looks to be fine now..thnx for ur suggestion...i hope it doesn't gimme a problem again...thnx again...
@rshankar: ur welcome
I can't see internet settings when i am saving it .Please tell me what should i do
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Samsung Galaxy 3 i5801 — Software Updates
Samsung Galaxy 3 Coming From Android 2.1,But samsung Promise to Upgrade Version 2.2 ,but its not available ,Other Brands Android Phones are available android 2.2 update ,samsung is fool the customers .and not support to customers