[Resolved]  Samsung Galaxy 5 — sangeetha selling faulty sets - a fraud set up calling the faulty sets

Address:Karnataka

I recently bought Samsung galaxy 5 from Sangeetha [ Vijayanager,Bangalore] on 17/11/2010. I used it for 4days and it started getting switched off. It didnt switch on today. I took it to Sangeetha and showed that it is not working. Sangeetha lady tried it couple of times with changing batteries and could switch on. She even opened up anotehr un sold pkg of galaxy 5 and used that battery in my cell. none were properly fitting in the battery holder. [she gave me new battery after checking. But still that had same issue]/ She asked me to goto samsung customer care to show it and get the letter for replacement. Samsung customer care person said it should be 4 days old then only he can give me the replacement letter..when i asked sangeetha store about how you sellsuch a faulty cell..there was no proper response! Finally i made to run between customer care and Sangeetha for the answer.. No one gave proper response.
Finally samsung customer care person took it saying he wil repair and give. Hw was accepted to replace a 4 days old cell but not the 6 days old cell! I think this is a fraud network between samsung customer care and sangeetha to cell such a faulty cells! I even heard many complaints about other cells when i was in Sangeetha!
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Aug 13, 2020
Complaint marked as Resolved 
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Hai this is vijay from kollam.since i had been using this phone there is no complaints.this is a super creation of samsung.now android 2.2upate is coming.

samsung galaxy 5 — No help from Samsung Customer Care

I have lost my Samsung Mobile,now what I want is to trace down my mobile based on its IMEI number,but when I called Samsung Customer Care they say there is nothing they can do about it but which infact is technically possible and other company such as Blackberry & Apple dose it for their customer by blacklisting the stolen IMEI number.Don't you think that you need to provide the good service even after selling your product.Is it something you going to do about these complain or will it go the way it's going now the reply is must I want to know that do samsung takes their Customer seriously.

Name :- Prajit Vikas Patil
Email :- [protected]@gmail.com
Contact No. :- [protected]
As per Technical Spec related Samsung Galaxy S Mobile it has written as HD Video Playing and Recording but It is not happening the Same .Please help in this is regard on urgent basis.

My Contact Details :- Name -Suresh
Location -Bangalore
Contact Number - [protected]

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