Samsung Galaxy Note Phone — sennheiser not yet delivered

Address:

East Delhi, Delhi

R.N.MATHUR , Delhi 23rd June 2012
I purchased a samsung galaxy note phone (GT N 7000) from HI Life solutions Delhi on[protected].Samsung has to delivered a sennheiser headphone to me by courier. But more than one month has passed but I have not yet received the headphone.My phone IMEI No.is 359548/04/793958/7
Now they says phone is returned by courier due to wrong address.when I cotact Bluedart Courier they told Samsung has neither written my correct address nor my telephone number which can help in locating addressee.
I have written three letters and sent several e-mails to samsung but no action and I am Still waiting for the head phone.I have also lodged complaints with their customer help line but no action.Is it a poor admin. or missmanagement or no coordination amongst Samsung staff ?
Now I hope they will take a quick action