[Resolved]  Samsung Galaxy S2 — Defective mobile phone not getting replaced

Address:

Indore, Madhya Pradesh

I had placed an order for purchasing Samsung GS2 on Letsbuy.com Samsung's official distribution partner. The phone was invoiced on 9th Aug 2011 & when I received the same on 12th Aug 2011 I found that the Microphone of my handset is not working. So I took the phone for replacement on 16th Aug 2011 as 13,14 & 15 were holidays. The people at the service centre told that we cannot replace the phone since 4 days have elapsed since the date of purchase i.e. the 9th Aug 2011. But how I am supposed to know if there is anhy problem in my phone unless & until I get delivery of the same.

So I gave the phone for repairing as they said its the only way this can be handeld. Microphone of my handset was changed by the service centre. But now I am facing a different problem. The other person whom I am talking to is hearing an Echo of his/her voice while talking to me.

Please guide as to what to do, becasue even after purchasing such an expensive phone I am facing such quality issues. I am not able to use the basic & the prime function of the phone. Samsung should replace the phone if there is such a serious plaw in the functionality of the phone.