[Resolved]  Samsung / Gt - B7320 — extreme delay and worst customer service

Address:

Ludhiana, Punjab

hi sir
this is mukul thakur here, i brought a handset GT-B7320 (omnia pro) and got some problem after six month
in his charging port . As it is in warranty i submitted my phone in samsung care (mobile clinic, 252 ranjit park, shingar cinema ludhiana). Today is almost 15 days and i havn't get my phone back.if i asked to Miss hardeep kaur (owner of mobile clinic) she said sir company doing delay gave me 30308282 number
and if i called up dis number they said its not a technical problem n they gave me hardeep kaur's number ,
see sir i am juss getting fad up of all this, next time i go for china phone but won'nt go for samsumg , is this your customer service i have to do 100 call daily to Miss hardeep kaur ,your ASM Mr. arvind n call center .
i have'nt recived a single call from mobile clinic and not from call center.Even your ASM Mr arvind is not picking call from last 10 days and now Miss hardeep kaur is also not picking my call. Now what should i do.
i am very disappointed from samsung customer service and mobile clinic.i want my phone back n repaired as soon as possible. if anyone from samsung company can do something for me so i will be thankfull to you Mr/Miss ,my contact number is [protected] and id is mukulthakur.[protected]@gmail.com

waIting for your feedback
MUKUL THAKUR
complain number
[protected]