Samsung Guru2130 — REPAIR DELAY

Sir,
I have problem with my handset which is getting automatically off and for that I had given my handset for repair to the nearest samsung service centre @ "Dumdum cossipore, kolkata-30 Devoyoti Infotech" on 8th september.

They repaired it & gave after two days.It worked for a week and the same problem rose again.I again submitted my handset for repair to the above mentioned service centre on 18thseptember & they called me after 10days but when I reached there on the given date they said me it will take 20-25moredays or may take more. later I called your customer care executive but they do not gave any proper rsponse and I was left helpless.

sir, I'm a class 11th student & staying here all alone and I have no other means of communication to contact my parents & friends and this is creating a great enconvenience to me.

so sir I want you to take some prompt action regarding my complaint as soon as you can so that I shall rely on you in future and for this act I ever will remain grateful to you.

Thanking you
Yours affectionately
Utpal kumar

ADDRESS:-C/O K.C GHOSH
EAST SINTHEE ROAD
KOLKATA-700030