[Resolved]  Samsung Hard Disk — Samsung - Bad service,Delay & no response

Date: 02nd of February 2009
To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19


SAMSUNG, Visakhapatnam - Bad service, Delay & no response!

I made the unfortunate mistake of buying a Samsung Hard Disk (SP0411N) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center, Visakhapatnam, before the warranty period.

HDD Model: SP0411N
Serial No: S/N-S01JJ10X996281

I have given my HDD on 11th November 2008, and told me that it takes 1 month time to rectify the problems but unto now my Hard Disk did not come from Mumbai. Already it is the 3rd month .Every time when I call to service center they simple tells me that next week it will be arrive but when I asked the Status of service they are not at all giving any reply and telling that it is in Mumbai.

I am writing to you in the hopes that you will be able to assist me in resolving a problem that to make solve my Hard Disk problem immediately.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Look forward to receive your prompt response

With best regards

S. Satya ram
E-mail: ram9.[protected]@gmail.com

Address: DNo.54-12-17, Bhanu Nagar, H.B.Colony, Visakhapatnam, AP
Tel. Number :[protected], Mobile: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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samsung hard disc 80 gb — poor and horrible after sale services

i have given my hard disc to samsung service centre for more than 1/2 months and yet i have got no information . the same problem i had previously with samsung cd writer .
i made the unfortunate mistake of buying a Samsung Hard Disk (sp0802n) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center, neharu place, before the warranty period.

HDD Model:sp0802n
Serial No:s00jj10L621049
I am writing to you in the hopes that you will be able to assist me in resolving a problem that to make solve my Hard Disk problem immediately.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Look forward to receive your prompt response

With best regards

MOBILE NO= [protected]
Hi I need of HDD service center address in gurgaon location. Acctualy my hdd is not working and I have lot of work in pending. If somebody know samsund service center in gurgaon please call on [protected] or Send a mail.
SAMSUNG, Allahabad - Bad service, Delay & no response!

I have bought Samsung 80 GB HDD in 2006. It has five year warranty. I went to samsung service centre in Date 4 July 2009. I gave them the hard disk, they told me that they'll check it and they'll replace it within 2week.After that i just waited for their reply.They took more than 2 weeks.The did not tell me anything about HDD. I made the unfortunate mistake of buying a Samsung Hard Disk (SP0822N) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center, Allahabad, before the warranty period.

HDD Model: SP0822N
Serial No: P/N-1329JIDXB57250
Work Order No. 1006
I totally agree with you . Even though Samsung calls it self a Multi national company I am shocked at their attitude. I was quoted 12, 000 for data recovery at Parel Service centre and when I told them I didnt want to get it done, they took 10 days to return the Hard disk and actually tampered with it so that the data is lost forever. How cheap can some people get. And unfortunately Samsung is allowing all this to happen right under their banner. Now the hard disk is spoilt and no one can recover the data from it. If the data was not recoverable how did they quote 12.000 for it?
Date recovery centre Parel
Job order no. P8120
Date[protected]
HDD 80 GB 7200 RPM ZM PATA sp0802N
Hope the samsung people take notice and do something before their name goes to the dogs]
i made the unfortunate mistake of buying a Samsung Hard Disk (sp0802n) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center before the warranty period.

HDD Model:sp0802n
Serial No:SODWJ1FP347352
I am writing to you in the hopes that you will be able to assist me in resolving a problem that to make solve my Hard Disk problem immediately.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Req. to All Public, Plz. Not Purchase Samsung any Product or check Samsung service

i relly bes exprinces in Samsung service Not Product but service is very poor


Look forward to receive your prompt response

With best regards

MOBILE NO= [protected]
i made the unfortunate mistake of buying a Samsung Hard Disk (sp0802n) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center before the warranty period.

HDD Model:sp0802n
Serial No:SODWJ1FP347352
I am writing to you in the hopes that you will be able to assist me in resolving a problem that to make solve my Hard Disk problem immediately.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Req. to All Public, Plz. Not Purchase Samsung any Product or check Samsung service

i relly bes exprinces in Samsung service Not Product but service is very poor


Look forward to receive your prompt response

With best regards

MOBILE NO= [protected]

Samsung — Horrid after sale service

I had bought a samsung galaxy ace in February 2011. I have been facing problems with the camera since the week I bought it . I have gone to 4 samsung service where they have kept the phone for more than a week in each place and still they have not been able to fix it . I have wasted over 3000 Rs travelling to service centres alone. The customer care of samsung does not seem to care about the customers they are rude and are the least bit helpful .
I am most disappointed with after sale service of Samsung.
I am thinking of going ahead doing something about this.

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