[Resolved] Samsung Hard Disk — Dealer refusing to replace/repair 80GB hardisk | |
There was prblm in my hardisk. When I went to the servce centre who supplied the hardisk then refused to replace/repair my 80GB harddisk which is still under warranty period. They refused on the grounds that samsung will take longer time for dealers. My warranty is getting over after 2 years. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
11 Comments | |
Comments
we are solutions from kolkata wanted to know you that we send our two deffective HDD to your (SERVICE PLAZA, 1/2 Harish Mukherjee Road, Kolkata - 700 020) Service Centre, Dated 27/06/2008 and our work order nos are hdd - 1793 and hdd - 1792. But till now the equipments are not replaced from your service centre. we have lots of telephonic discussion to your concern persons butt all the efforts are invein. we are so much irreted about your service. Please do the needful as early as possible. thankig you.
Reply
I have one samsung 80GB HDD.It's bought on the year 2006.It has five year warranty.On this sure i went to samsung service centre.I gave them the hard disk, they told me that they'll check it and they'll replace it within 2week.After that i just waited for their reply.They took more than 2 weeks.The did not tell me anything about the status of the HDD.atlast i called them for the enquiry, then they r telling that they need the purchase bill of HDD.If if they said that thing when i giving that i'll try to giv the bill.Am staying in Bangalore and my home's in kerala.The first gave me the sure that no need for other details, itz samsung's service centre, we will replace after checking it ...like that.Ther's lot of risk in collecting the purchase bill from my home.I have to take leave for atleast 2 days for goin to kerala and collecting that.What can i do???The wasted my time.if i kno this i'll never give this to them.Please take any action agaist this.They are not showing mercy.
I have one samsung 80GB HDD.It's bought on the year 2005.It has five year warranty.On this sure i went to samsung service centre.I gave them the hard disk, they told me that they'll check it and they'll replace it within 2week.After that i just waited for their reply.They took more than 2 weeks.They did not tell me anything about the status of the HDD.Atlast i called them for the inquiry, then they are telling that the HDD is rare, and they are out of stock.What can i do???.here is the complaint number[protected].
Postal Address COC, HDD Sr.Number 0891J1EY512581, capacity 8 GB Models of HDD SP0802N
Kindly look into the matter seriously and do the needful at the earliest..waiting for your response.
Shereef P.A.
Postal Address COC, HDD Sr.Number 0891J1EY512581, capacity 8 GB Models of HDD SP0802N
Kindly look into the matter seriously and do the needful at the earliest..waiting for your response.
Shereef P.A.
Samsung Hard Disk — dealer refused to change the disk
i have samsung hard disk . it is in warranty period. dealer refuse to change it. i want to know the address of service station situated at delhi, from where i can change/ repair it myself. samsung hard disk
Posted:[protected] byprashant hegde Send email
Dealer refusing to replace/repair 80GB hardisk
There was prblm in my hardisk. When I went to the servce centre who supplied the hardisk then refused to replace/repair my 80GB harddisk which is still under warranty period. They refused on the grounds that samsung will take longer time for dealers. My warranty is getting over after 2 years...
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Posted:[protected] byprashant hegde Send email
Dealer refusing to replace/repair 80GB hardisk
There was prblm in my hardisk. When I went to the servce centre who supplied the hardisk then refused to replace/repair my 80GB harddisk which is still under warranty period. They refused on the grounds that samsung will take longer time for dealers. My warranty is getting over after 2 years...
[Complaint comments] Read comments
My Hard Disk not detecting.I want to change.i want to know the address of service station situated at mumbai, from wherer i can change it myself.
I want address of samsung hard disk service center in mumbai
plz give us reply as soon as possible
thank
Nitin Kadam
plz give us reply as soon as possible
thank
Nitin Kadam
SAMSUNG, Allahabad - Bad service, Delay & no response!
I have bought Samsung 80 GB HDD in 2006. It has five year warranty. I went to samsung service centre in Date 4 July 2009. I gave them the hard disk, they told me that they'll check it and they'll replace it within 2week.After that i just waited for their reply.They took more than 2 weeks.The did not tell me anything about HDD. I made the unfortunate mistake of buying a Samsung Hard Disk (SP0822N) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center, Allahabad, before the warranty period.
HDD Model: SP0822N
Serial No: P/N-1329JIDXB57250
Work Order No. 1006
I have bought Samsung 80 GB HDD in 2006. It has five year warranty. I went to samsung service centre in Date 4 July 2009. I gave them the hard disk, they told me that they'll check it and they'll replace it within 2week.After that i just waited for their reply.They took more than 2 weeks.The did not tell me anything about HDD. I made the unfortunate mistake of buying a Samsung Hard Disk (SP0822N) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure and Bad sector problem I have given my HDD to Samsung Service Center, Allahabad, before the warranty period.
HDD Model: SP0822N
Serial No: P/N-1329JIDXB57250
Work Order No. 1006
hard disk boot faliore not format not install os
samsung hard disc 80gb — not formatting, restarting,
samsung make hard disc details given below.S/N-S08EJ1NL831870.
P/N-116211FL844486 P/VSSN.
HD080HJ.
80GB HARD DISC IS NOT WORKING PROPERLY.IT IS UNDER WARRANTY PERIOD.
PROBLEM-1)NOT FORMATING 2)COMPUTER RESTARTING IN FEW SECONDS 3)ALREADY FORMATED IS NOT DELETING.4)
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