[Resolved] Samsung India Electronic Pvt. Ltd/UniverCell Telecommunications India Pvt. Ltd — Faulty Samsung SIII GT-I9300

Jijo Sebastian

Address:

Ernakulam, Kerala

I purchased a Samsung Galaxy SIII GT - I 9300 on 26/07/2012 from Univer Cell Telecommunications India PVt. Ltd for Rs 38,500/- which is faulty. As directed by Univercell Executive Aneesh, I have given for repairing the product Samsung Official Service Centre and reported the product is faulty motherboard and Mike. This has reported to univercell by email and phone unfortunately they are not responding.

Attached is the report from Samsung official service centre and Purchase Invoice. I have been cheated and given faulty mobile deliberately. Product IMEI number: 353719/05/298078/4 and Invoice Number: 359919 dated 26/07/2012.

Murali Ramachandran , Now In Ghana, West Africa Ph: +[protected] email : [protected]@yahoo.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Samsung India Customer Care

from Pune, Maharashtra

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Jijo Sebastian

Hi Singh,

I have not even used one day because it is faulty. Address In India: Murali, Gouri Vilas, Aluva, Kodungaloor, Aluwa. Kerala, India.

I am not in India currently in Ghana, Westafrica. Ph: +[protected].

Regards
Murali.