Samsung India Electronics Private Limited — multiple problems

pradeep kumar bansal

from Mumbai, Maharashtra

Address:

West Bengal

I have purchased a samsung Galaxy5 (GT/i5503) from pantaloons retail showroom at kankurgachi (KOLKATA) vide cashmemo no,[protected] on12th of february 2011 in the name of my daughter brij kirti bansal .i am very sorry to write this after very next day it starts creating multiple problems,My daughter started visiting to the samsung service centre to solve out the problem, after at least 10 visit to the service centre the problem is still their.Now it is beyond my control to visit again and again for d same to d service centre,So I request you to please look into the matter and replace the hands with a new one as i am reluctant to retain that handset with multiple problem..............

Details of the handset
model no.. Galaxy5 (GT/i5503)
imei no..[protected]
bill no..,[protected]
date of puchase..12/02/2011
name..Brij kirti
purcahase amount...Rs.8999/-

Thanks
Pradeep Kumar Bansal
H.A. 158 Salt Lake City
sector 3
Kolkata 700097
phone no ..[protected]

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Comments

riturajkumar

from Delhi, Delhi

after sales service of the company is very poor and behaviour of the employees are not upto the mark towards cust. i have purchased one colour laser printer some time back CLP 326 and now i am getting helpless myself to get its cartreiges all over the india and help line no. making me fool freom the last 3 4 months,

rituraj kumar
[protected]
12/606,
indira nagar
lucknow
uttar pradesh
pin 226016

AnkurMehrotra

from Delhi, Delhi

samsung india electronics private limited — Fake Specifications

Issued In Public Interest

Samsung India Electronics Private Limited is Showing Wrong/ Fake Specifications as Company Engineers Confirm Samsung India is not having even a Single Handset which could provide 14 Hours of Back Up Talk Time, Even Company is claiming 860 Minutes 14.33 Hours Talk Time for Model GT-E2652 Champ Duos, But Genuinely Product is giving 1/4th Back Up of Shown.

And if any complaints shall lodged against the same than Company Officials Misbehave with consumer & make them harass by asking to visit service centre for repairing of the same.

Means if we are spending Rs.5000.00INR than it is for a defecated Handset which must needs to get repaired while we should purchase the same not for a New Handset And this is our experience with more than four or five models of Samsung India.

So anyone who is planning to purchase a New Product beware about company policies & surely should check all the specification first & should keep confirmations to get it replaced if found defected than only feel to do so otherwise anyone could be harass as company officials are having controversy in their own managements & technical departments.

With Thanks & Regards,
Ankur Kumar Mehrotra
[protected]