Samsung India Electronics Pvt Ltd — not working properly from Day 1 | |
I have bought the front loading Samsung washing machine 6.5 kg (Washer cum dryer) from CROMA C.B.D Branch….. B.P no [protected] PH NO [protected]… From day 1 the dryer is not working….. At the initial stage the Cust service people from CROMA & Samsung said to check the wiring of the entire house and no one attended for 2 mts after 5 complaints. After 2 mts the service executive came and said that the problem is with the machine and has a manufacturing defect. Since then no one came to repair it or replace it….since it’s a manufacturing defect…….I have launched 14 complaints till date……the cust service fooled me for 2 mts and now they say why should we replace it …II HAVE THE RECORDING OF THE CUST SERVICE EXECUTIVE ON MY CELL PHONE ON WHICH ALL THE THINGS ARE MENTIONED…. I intend to go to consumer forum AND PRODUCE THE RECORDINGS…. Was this information helpful? | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
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