[Resolved]  Samsung India Electronics Pvt Ltd — Frustrated from samsung service galaxy S2

Address:

Bhopal, Madhya Pradesh

I have complained from six 6 months spoken to samsung team around 10 members did documentation works...they not at all resolving problem.
pls see the history of conversation.

Samsung team.
Mysel[censored]sing galaxy s2 from not even 6 months properly since a year od purchase
board prob, hang prob, camera prob, heats and hangs etc
Went for service around 12 to 15 times - they dont give any proof need to fight.
Since 3 months set is lying in center sagar shikhar infotech sagar
I have paid 36k of hard cash to ths device.
They assure me of cheque waiting since a month many times
Spoken to person mr.Jeevan [protected], mr.parvez head office told to give stamp of shop on bill.

Complaint no.[protected]
Name Vijayendra

Resolve in 3 days or we have file consumer case.


Vijayendra BN <bn.[protected]@gmail.com>
May 2

to support.india
Dear chetna madam,

As u spoke with me today for mrp refund
Of 33490rs as per box.
I have made mistake of buying samsung which made a loss of 3000rs.
Anyhow I am confirming u to process the same soon.

Pls dont harras anymore and solve.


Vijayendra BN <bn.[protected]@gmail.com>
May 15

to support.india, bd.park
ramesh gupta/deepti/jeevan/parvez/chetna/arivind/sandeep sir and mam

Hav u got my mail why dont u respond tand to how many people should i
talk on this.
as coveyed and comitted by chetna mam i nedd cash only.

From: Vijayendra B
BN
To: ashok.r, bd.park, support.india
Date: May 16
Subj: Re: Frusted from samsung service galaxy S2
ashok ji
afer this mail i spoke u. sorry to say this ur way of talking with me
was very rude may be u use this type of tone and language with
customer like me lets nt get pernl.
1. u told me that approval didnt get approved how it is matter to me.
why was this
2. excised been made getting stamp of dealer and all tht suff.
3. the harrasment i faced tqlking 8 to 10 peoples.
ur words ment after purchasing phone irrespective of prob faced N
no.of times kept for service in center N no.of days mental harrasment
standing in Q, waiting fr the turn it bared by customer and its his
faith.
4. as u told u hav recording that chena had nt comitted pls sent me
that. i can bet u on this...
5.why was the declaration been signed fr 33490 that i agree was thia
way to harras customer.

prove me tht i am wrong in one point ur lines were "do what ever u want".

i may be small customer to samsung so ur behaviour is loke this.

mr.park...
is this the way ur team treats cuatomers.
go through entire senario

Vijayendra BN <bn.[protected]@gmail.com>
May 19 (11 days ago)

to ashok.r, support.india, bd.park
Dear mr.ashok,
do u think by ur data i have visited on 4 to 5 times the fact is they ar afraid to give details on line they say that we cant enter details as per reality...they will get penalized.
Dont state general statement dig in & know the reality of customers.
Now the reality is S4 is on 39k approx mate but i[censored] buy need to pay minimum of 42k go to market & have a own experience without blaming customer.
Do u think we enjoy paying more & that the reason to get rejected.

Mr. Park .....pls provide the fair judgment.

Sender : Vijayendra BN<bn.[protected]@gmail.com>

Date : May 16, 2013 19:58 (GMT+05:30)

Title : Re: Frusted from samsung service galaxy S2



ashok ji

afer this mail i spoke u. sorry to say this ur way of talking with me
was very rude may be u use this type of tone and language with
customer like me lets nt get pernl.
1. u told me that approval didnt get approved how it is matter to me.
why was this
2. excised been made getting stamp of dealer and all tht suff.
3. the harrasment i faced tqlking 8 to 10 peoples.
ur words ment after purchasing phone irrespective of prob faced N
no.of times kept for service in center N no.of days mental harrasment
standing in Q, waiting fr the turn it bared by customer and its his
faith.
4. as u told u hav recording that chena had nt comitted pls sent me
that. i can bet u on this...
5.why was the declaration been signed fr 33490 that i agree was thia
way to harras customer.

prove me tht i am wrong in one point ur lines were "do what ever u want".

i may be small customer to samsung so ur behaviour is loke this.

mr.park...
is this the way ur team treats cuatomers.
go through entire senario.