Samsung, Laptop R420. — delay of replacement

i have purchase my lap on 19.11.09. after 25 days it not works properly. i took it for service on 25.12.09 at samsung service center DIGITAL WAVES at mylapore in chennai.they inspected it told that 2 GB RAM is not working and give it to me.I asked for the failure reason but they told that they did not know the reason.i ask for the replacement they told that they donot have the spare now and with in 10 days we made the replacement. but still no response from them. so please take action immedietly. i am not manage with 1 GB RAM so made it fast.
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samsung,laptop r420. — still not delivered the package

i have purchase my lap on 19.11.09.they told that it have a offer of free reebok kit. they tell to send message to reebok as per the instruction told to me.but still i not receive any package from them. so please take immediate action about this to get the package quick.and update about it to my E-MAIL.

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