[Resolved] Samsung Lcd — Display problem | |||
This is with reference to that I have purchased a samsung Lcd on dated[protected] but with in very short period of time (with in 1.5 year) I am facing display problem in pannel of Lcd. I have spoken with your Cs executive on[protected]ref no of conversation is [protected]) but not get any resolution.Samsung service centre has given us reparing estimate of such problem is 15k.I am very reliable customer of yours and using every product of samsung but very much disappointed with your pathetic services. I am not going to pay any penny for this rediculous fault I want this fault to be repair without any charges otherwise replace it as I am your preferred customer and want proper resolution for this inconvinence to me otherwise I have to esclate this case to grievance cell. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 89 3993 9899 [Customer Care]
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Samsung — LCD display problem
Dear sir,complaint about LCD 22 INCHES 4 Series ,i v.surender Reddy IAM staying at Navi mumbai , i purchased LCD TV From Reliance Digital, Maithali Signet ,Mumbai,it cost Rs 16000/- with one year warranty .Date of Purchase: 28.05.2009
The instrument is out of one year Warranty(Exceed 3 Months) .on the day of 27.08.2010 the instrument gives problems like the video is not coming only is audio is playing.
On next day we call the customer care they send the service engg, with reg. no [protected] he visited and checked the instrument and told that the display panel is gone out and has to be changed and it cost about 12500 Indian rupees . and the new instrument cost 16000 Rs .ia m not going to invest with in short period . with immediate action
And do needful.
VSrReddy
[protected]
[protected]@ yahoo.co.in