[Resolved] Samsung Lcd Television ( (La26a450) — Malfunctioning of Samsung LCD TV | |
My brother Mr. P Sai Prasad (a Tata Motors Employee) purchased a Samsung LCD television (LA26A450) from National Electronics in Sakchi, Jamshepur, on 11.10.08. Since he doesnot have an email id, I am mailing on behalf of him. The screen of the TV is turning red totally. The service engineer who visited suggested that the PCB had to be replaced at a cost of Rs.7000/ (including service charge) or the TV could sold back @ Rs.6000 and new TV could be purchased. He also mentioned that this was a common problem with this model. If this was a common problem with this model, why was this model sold in the first place. The fault has occurred after completion of the warranty period. We are very unhappy with this product & the response of Samsung Electronics. This is brought to your notice and we seek proper redressal of grievance. My contact number is [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
i got a series 5 40 inch lcd os samsung, ithin 15 day its mother board was dead..and so even after a week of making complaint.my lcd is still not rectified, reason being given is motheerboard supply not at customer care so...dont know hen is it going to be ok
Reply
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information