[Resolved]  Samsung Lcd Tv 32 Inches — Representative not attending

Address:

Bangalore, Karnataka

well, I had purchase a Samsung LCD tv 32 inches a little more than an year ago, i had purchased it from Girias situated at Kamanahalli. Itt took them almost three days for the Samsung Representative to come fix it and to show the demonstration. Well we had it table mounted and could not have it wall mounted as the place was not sufficient. Now that we have found a place to wall mount it and have been calling the representative Manjunath on mobile number [protected], he says he will come to have it wall mounted today for the past 14 days but has never turned up. Most of the time somebody else picks ups his call and says he is in a meeting and will revert but to no avail, either his mobile is out of reach or switched off.
I guess Samsung should not employ such irresponsible people who are just to have the brand name of Samsung to go down.
Could the higher ups wake up and have this issue solved and have action take on such staff to ensure that the brand name of Samsung is kept up.
As we all know and agree that word of mouch communication is the best advertisement for any product.
A very dissatisfied customer.
Derek.
[protected]