[Resolved] Samsung / Lcd Tv — poor performance

[Resolved] Samsung / Lcd Tv — poor performance

V V Ravi Bapa Rao from Ernakulam, Kerala

Sir, I purchase LCD TV model no. LA 32A550P1RLXL with serial no. 10263PBQ900884M on 26/10/2008 by paying an amount of Rs.41,300/-. From the day of installation of the TV, i am facing problems with it. It is not giving any piece of mind while watching the TC. I have lodged compliants with SAMSUNG India, but of no use. As a last resort, I am approaching you. Kindly help. The history of complaints is being enclosed as an annexure. Please relieve of pain of having a TV with poor performance. The product/complaint details are given below: Product Code Sequence No. Model Name Serial No. Purchase Date CTV [protected] LA32A550P1RLXL 10263PBQ900884M 20081027 Details of the complaints : [protected] [protected] [protected] [protected] [protected] [protected] Thanking you sir, Yours faithfully, VR Bapa Rao Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Samsung India reviews

View all 18888 Samsung India Reviews

Comments

Elaine Caldwell

I have a less than 2 year old 46 " LCD HDTV from Samsung and have the same issues with it not turning on, turns off & on, has pink dots all over the screen, seems like every day its getting worse. I did a lot of research and found that there are hundreds of people out there complaining about the same problem, and that samsung has not taken responsibility for the many similar issues. I just want to know if we are all complaining and are experiencing the same problems, why isn't anybody doing anything about it? I am dissappointed & exhausted from reading that these problems are not addressed when you call samsung customer service, so you know what? I will not even bother if I will get the run-a-round like the rest of them. I will just simpply not buy another samsung tv. I am simply hoping that enough people have complained to warrant some action. I saved my money for a very long time to purchase this 46 " beauty and cannot afford to purchase another ~ except SONY !

Yash Patil

I too have faced a similar problem with the same model Set (Model Id - LA32A550 P1RLXL and product serial number - 10263PCS100066) from one of Samsung dealers in Mumbai, Vijay Sales at Borivali (W) Mumbai on 29th Jan 2009.

After couple of month’s time however, the television set started developing multiple faults resulting in either loss of picture completely or deteriorated picture quality.

So far I or one of my family members has reported issues with Samsung support service thrice within the time span of 8 months since purchase. The problems were fixed by Samsung service personnel three times. The dates of visits of the support personnel are 26th May 2009, 10th July 2009, and 07th Sept 2009.

I was tempted to purchase the Samsung Television Set as I was informed by the dealer that Samsung has used best and latest technology. However, the television set has clearly failed to live up to Samsung reputation of quality and durability. I patiently waited for 8 months for the television set to deliver its promised and expected picture quality, but in vain.

I have now lost my patience and demanded for replacement of the product (this particular piece) by new television set which was turned down by the dealer.

Also the warranty on the TV is for 1 yr and Samsung India is going to charge me for any faults post January 2010.

It's time we have regulations in place on the companies to prevent them from cheating consumer of there rights.

Thanks
Yash Patil