[Resolved]  Samsung — LED 40 INCH TELEVISION CHALLENGES

I have bought 40 inch LED television through Vijay Sales which was delivered on the 1st July 2013. Upon installation, which was carried out by the company technicians I have faced challenges in the picture which started giving trouble, After my formal complaints the same was attended and the technician has recommended some changes in the connectivity for better viewing. ever since I have some challenges are other however managed all these days Recent past (around 3 months ago) we have noticed a BLACK SPOT on the right side (left side while viewing) and constant. Though i thought due to monsoon or the cable operator faults which were ruled out the spot remained. I have formally lodged service request through the call center bearing [protected] and the same was attended by the technician yesterday. He diagnosed black-lit panel and said after due consultation he would communicate the details. Today I am indicated through his office that the cost is for total change of the panel and it is Rs.25418.00 (including speaker which seems have torn-ed and need replacement). I am surprised that such a HIGH END TELEVISION which I have paid closed to Rs.63000.00 I have to face a challenge and need to spend equal cost of new television. I am wondering why the television has not gone through the quality check for the sustainability of the such high end item and how can it go off within a year and 9 months period. I need the replacement done by free of cost as it is no fault of mine. thanks and regards Vedantham R [protected] [protected]@ymail.com