[Resolved] Samsung LED TV — Installation | |||
Dear Sir, I am waiting for the installation of my TV which i purchased from Shipra Sun City Reliance Digitek Ghaziabad on dated 11/11/12 but not getting any possitive response for the installation. I am slightly confused whether i have taken a right desicion to buy a Samsung TV. If possible pl take up my complaint on priority and if possible pl do the installation today. PLease confirm. Regards Samir Sinha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
i am facing the same problem. i bought a LED tv from arcee electronic store, new panvel, navi mumbai on 16/10/12. For Installation dealers mentioned I would get call from SAMSUNG and they would come for demo and installation.i got the same and i was told he would come on the same sunday but no one came.
Called up customer care and they mentioned person would visit to my place anytime between 10 to 08:30pm. Kept myself available for the engr to complete installation. weeks later a technician turned up and said he would charge me for the service as a month had passed since purchase. no one had informed me about the terms of installation before and hence its not my fault. the technician told me he would check with his office and contact me again. but still waiting for a response for more than a month.
i am very very dissatisfied with the service of samsung. other rival companies suh as LG atc are ofering free service within a year.
Kindly help.
P. Ganesh
[protected]
Called up customer care and they mentioned person would visit to my place anytime between 10 to 08:30pm. Kept myself available for the engr to complete installation. weeks later a technician turned up and said he would charge me for the service as a month had passed since purchase. no one had informed me about the terms of installation before and hence its not my fault. the technician told me he would check with his office and contact me again. but still waiting for a response for more than a month.
i am very very dissatisfied with the service of samsung. other rival companies suh as LG atc are ofering free service within a year.
Kindly help.
P. Ganesh
[protected]
I have purchased a 32'' Led on 15th Aug 2013 the installation is not yet done. I would like to know why the installation is not done as promised within 48 hrs.
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Samsung — No response for demo and installation
I had requested for demo and installation of my new TV, 48 hrs back. Since then I have called almost ten times and there is no response as yet.