[Resolved]  Samsung — mobile handset Touch screen not working

Address:

Maharashtra

Dear
I am user of samsung mobile from last six month I am facing some problem regarding e - mail function in its
I cant use it because it allways showing some error for what i have meet the samsung service dealer & service provider several times but my problem is not resolved
details of the communication as follows


Now this is a hight of your bad service even after replying you so many times yet there is no respond from your side is this is a support you are giving to your customer

Pls note now this is my final reminder to you regarding my samsung handset

Sharad R. Kadam


--- On Tue, 25/5/10, Sharad Kadam <[protected]@yahoo.com> wrote:


From: Sharad Kadam <[protected]@yahoo.com>
Subject: Fw: Re: Complaint star gt s 5233
To: support.[protected]@samsung.com
Date: Tuesday, 25 May, 2010, 6:22 PM


Dear

This is my one more reminder to you regarding my samsung handset

kindly look in the matter earlier

Regards

Sharad R. Kadam



--- On Fri, 21/5/10, Sharad Kadam <[protected]@yahoo.com> wrote:

From: Sharad Kadam <[protected]@yahoo.com>
Subject: FW: re: complaint star gt s 5233
To: support.[protected]@samsung.com
Date: Friday, 21 May, 2010, 10:58 PM



--- On Mon, 17/5/10, Sharad Kadam <[protected]@yahoo.com> wrote:

From: Sharad Kadam <[protected]@yahoo.com>
Subject: FW: re: complaint star gt s 5233
To: support.[protected]@samsumg.com
Date: Monday, 17 May, 2010, 7:22 PM



----Forwarded Message----
From: [protected]@yahoo.com
To: support.[protected]@samsung.com
Sent: Mon, 10 May 2010 20:12 IST
Subject: re: complaint star gt s 5233



----Forwarded Message----
From: [protected]@yahoo.com
To: support.[protected]@samsung.com
Sent: Sun, 09 May 2010 15:32 IST
Subject: Re: Complaint star gt s 5233

Dear

my location is wagle estate, thane 400604, Maharashtra

pls do the needfool as soon as possible

Thanks
Sharad R.Kadam

On Mon, 03 May 2010 17:45 IST SUPPORT INDIA wrote:

>Dear Customer,
> &nbsp;
>Thank you for becoming a patron of Samsung product.
> &nbsp;
>With reference to your query, kindly provide us your area location so that we may provide you relevant information.
> &nbsp;
>Thanking and assuring you for best services always.
> &nbsp;
>Customer Satisfaction Team
>Samsung India Electronics Pvt. Ltd.&nbsp;
>
> &nbsp;
> &nbsp;
> -------&nbsp;Original&nbsp;Message&nbsp;-------
> Sender&nbsp;:&nbsp;Sharad&nbsp;Kadam&lt;[protected]@yahoo.com&am...⇄
> Date&nbsp;&nbsp;&nbsp;:&nbsp;May&nbsp;02,&nbsp;2010&...⇄
> Title&nbsp;&nbsp;:&nbsp;Complaint&nbsp;star&nbsp;gt&nbsp...⇄
>
> Dear&nbsp;Customer&nbsp;relation&nbsp;manager
>
> I&nbsp;am&nbsp;sharad&nbsp;R.Kadam&nbsp;user&nbsp;of&nbs...⇄samsung&nbsp;star&nbsp;gt&nbsp;s&nbsp;5233&nbsp;from&nbsp;last&...⇄
> I&nbsp;am&nbsp;facing&nbsp;a&nbsp;problem&nbsp;related&n...⇄
> I&nbsp;cant&nbsp;use&nbsp;this&nbsp;facility&nbsp;available&...⇄Airtel&nbsp;prepaid)&nbsp;but&nbsp;it&nbsp;doest&nbsp;help&nbs...⇄
> But&nbsp;when&nbsp;i&nbsp;put&nbsp;the&nbsp;sim&nbsp;in&...⇄
> it&nbsp;works&nbsp;properly.&nbsp;from&nbsp;browser&nbsp;In&...⇄
> I&nbsp;have&nbsp;spoken&nbsp;with&nbsp;airtel&nbsp;customer&nbsp;ex.&nbsp;according&nbsp;to&nbsp;them&...⇄
> so&nbsp;my&nbsp;reqest&nbsp;to&nbsp;you&nbsp;please&nbsp...⇄
> Regards
> Sharad&nbsp;R.&nbsp;Kadam
> [protected]

--- On Mon, 3/5/10, SUPPORT INDIA <support.[protected]@samsung.com> wrote:


From: SUPPORT INDIA <support.[protected]@samsung.com>
Subject: Re: Complaint star gt s 5233
To: "Sharad Kadam" <[protected]@yahoo.com>
Date: Monday, 3 May, 2010, 5:45 PM


Dear Customer,



Thank you for becoming a patron of Samsung product.



With reference to your query, kindly provide us your area location so that we may provide you relevant information.



Thanking and assuring you for best services always.



Customer Satisfaction Team

Samsung India Electronics Pvt. Ltd.



------- Original Message -------
Sender : Sharad Kadam<[protected]@yahoo.com>
Date : May 02, 2010 01:03 (GMT+09:00)
Title : Complaint star gt s 5233
Dear Customer relation manager
I am sharad R.Kadam user of samsung star gt s 5233 from last 5 months
I am facing a problem related with e-mail
I cant use this facility available in my handset even after i did all the settings according to service provider ( Airtel prepaid) but it doest help me IT SHOWS THE ERROR-DNS FAILED
But when i put the sim in my old nokia5200
it works properly. from browser In this handset I can login to my yahoo id.But it doest work with e-mail wizard given in masg. inbox
I have spoken with airtel customer ex. according to them the problem is relaited with handset
so my reqest to you please resolve my problem
Regards
Sharad R. Kadam
[protected]