[Resolved] Samsung Mobile — Incompetent service centre in Nagpur | |
I got a free samsung mobile when i bought a Tata Indigo. When i started the mobile for the first time it said that the mobile is locked and i should go to the customer service centre. I went there and gave my mobile. It was lying there for over a month but nothing happened. Even with numerous calls they said that they have not fixed the problem. Later on one day i called them and they said that i could collect my mobile. I collected it and went back home to find that the problem still exists. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
My mobile (SGH j700) is in under warrenty and my complaint No. isRwhq910741A or rsn no. [protected] & having some problem in set it shows the message when i start the cell "Insert Sim" and i submitted the cell on 28/07/2009 at Samsung service Centre M.p nagar bhopal. They told me after 10 days 7 when i went to receive the cell on 12/08/2009 & told me its makes 10 days more. so i m unable to wait for a month for this problem. This is not the good service and i m too much irritating for this problems. Please do the needful.
Regards,
Praveen urmil
Regards,
Praveen urmil
i hav sbmitted my samsung mobile at nagpur service centre of samsung fr s reason dat my battery ws drainin fast bt they told me dat d battery is fine n while returning my mobile it ws nt starting n they said dat there is a prob wid d mother board n they need to replace it(wich ws workin good wen i handed them my mobile).
n now its more than 13 days i cudnt get my mobile back n they r sayin dat it'll take another 5 days...
n now its more than 13 days i cudnt get my mobile back n they r sayin dat it'll take another 5 days...
i hav puchased new mobile a month ago from authorised samsung shop in nagpur. i hav som problem in my handset software. i went to service centre in nagpur frequently but they have no solution. i recommend not to buy samsung mobiles as they often have software problems and there is no solution to it.
m irritated with the samsung sevice centre coz m waiting for the navigation key which they told is around 50 rs.they say sir u ll hv it next week n so on n more then 2 months is passed n finally they got it frm somewhere n now they r saying it will cost u around 1250 rs.''wht a sevice man good''
so waiting fr 70 day wht i got nothing n still m working without the navigation key
wow ''samsung'' do something fr customers convinience.
so waiting fr 70 day wht i got nothing n still m working without the navigation key
wow ''samsung'' do something fr customers convinience.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
sub. service center for yavatmal dis.
ser we are entrested for cervice center for mobile in yavatmal.we have a top showroom in the hart of city.
if you are entrested please call me.
my mob. nub.[protected]
thanking you
sanjay chabdda
c/o new star electronics
yavatmal