[Resolved]  Samsung Mobile — delay in service

sir, this is Dr Imran Ahmed Khan from Vivekananda Polyclinic and Instistute of Medical Sciences. I am a DNB (MD) 3rd year student. I have purchased a samsung mobile from Ganpati mobile center, ShreeRam tower, lucknow. SGH-J700i at 20-05-09. I faced some problem with it`s woking and reported at SHREERAM Tower, lucknow. They asked me to contact at Nirala nagar service center, where they deposited my set at 15-07-09 and asked me to contact at 17th of this month. On 17th they asked me to come after 1 week. I visited their service center on 24th july, then are asking for10 day more !
I am a doctor posted in ICU it is not possible for me to trace there every next date . kindly please see in to the matter and help me in solving mr problem.
my work order no is WA[protected].
my mobile no. [protected].
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

samsung mibile — too much delay in repairing

sir, this is Dr Imran Ahmed Khan from Vivekananda Polyclinic and Instistute of Medical Sciences. I am a DNB (MD) 3rd year student. I have purchased a samsung mobile from Ganpati mobile center, ShreeRam tower, lucknow. SGH-J700i at 20-05-09. I faced some problem with it`s woking and reported at SHREERAM Tower, lucknow. They asked me to contact at Nirala nagar service center, where they deposited my set at 15-07-09 and asked me to contact at 17th of this month. On 17th they asked me to come after 1 week. I visited their service center on 24th july, then are asking for10 day more !
I am a doctor posted in ICU it is not possible for me to trace your next date . kindly please see in to the matter and take necessqry action it.
my work order no is WA[protected]
sir, this is Dr Imran Ahmed Khan from Vivekananda Polyclinic and Instistute of Medical Sciences. I am a DNB (MD) 3rd year student. I have purchased a samsung mobile from Ganpati mobile center, ShreeRam tower, lucknow. SGH-J700i at 20-05-09. I faced some problem with it`s woking and reported at SHREERAM Tower, lucknow. They asked me to contact at Nirala nagar service center, where they deposited my set at 15-07-09 and asked me to contact at 17th of this month. On 17th they asked me to come after 1 week. I visited their service center on 24th july, then are asking for10 day more !
I am a doctor posted in ICU it is not possible for me to trace there every next date . kindly please see in to the matter and help me in solving mr problem.
my work order no is WA[protected].
my mobile no. [protected].
Dear sir,
i had given samsung GS5603 for rapairing in Borivali Samsung service centre on 09.02.2010 i-e 21 days back.And i am not getting proper response for it. i have also suffered due to it. i had suffered bacause i m unable to trade, my boss shouts at me, even my relatives complain about it. So i am expecting that some proper authority will look out for this. and i also can get back my mobile phone back on time as early as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information