[Resolved] Samsung Mobile C6112 — replacement required against defective piece | |||
I have purchase Samsung Mobile DUOS C6112 on 16october,2010 at 9pm from Mobile Store,City Centre,Gwalior vide Invoice No.[protected] dt.16 oct,2010. 2.On the same night during using of mobile i found defect i.e.mobile itself,switching off & on several times. On 17th morning i went to store but they have not accept this problem because at shop it was not switched off.Therefore,i have left the handset at store for their satisfaction. The behaviour of workers at the store is not good,when i informed my problem.They behave in rudely manner. 3.I feel this problem occurs only with in 3 hrs from purchase of set & still continued. Therefore,i need the replacement of defective handset. Plz resolve my problem as early as possible and reply by [protected]@gmail.com and mobile no.-[protected]. S.K.Gupta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Company should take the responsibility of defect & change the hand set immediately
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Samsung Mobile C6112 — Faulty Instrument
I purchased this instrument from very reputed show room of Rajkot. However within 2 days of purchase I found some fault in speaker. The Samsung service center replied that they'll test it for an hour. Now, the instrument that I have tested for 48 hours, how can they test it in 1 hour? Ultimately I gave them 4 days for testing. Ultimately fault was identified and I got replacement.Now, the new instrument has the same problem. And service center is not ready to take responsibility of the same. What to do???