[Resolved] Samsung Mobile — SERVICE IN BHUBANESWAR | |
For the first time I faced one service centre and I assumed that i was dealing with a small electronic shop. May be it is not fair to compare. First of all all customer were standing in front of desk like a grocery shop. No proper arrangement to recieve a customer. No professionalism in staffs. when I was there I saw Most of customers i.e. 5 out of 6 were unsatisfied. Processing is very slow. No contact from their side abt the status for a service. I had to call them and rush for the delivery. And lastly, about service chrge in mean of labour charge is Rs 250/-, wondred!!! when my personal experience says that in Nokia Care it is Rs 120/-. If it is right price i do not know. Really after purchasing a equipment if we ll face this type of customer services then no face would be turned again that I am sure. Please do the needful. I would like to send this copy to the corporate of SAMSUNG INDIA CO. Hope to hear from you soon. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
17 Comments | |
Comments
IT IS SUCH A NICE PHONE.
Reply
IT IS SUCH A NICE PHONE.
sir, i didn't complete any mobile repairing course but i wants to a course about repairing of mobile]
byeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee sir
byeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee sir
Some proble occure in my samsung B239 a CDMA tata indicom Hand set [protected].whem i deposit the set to solve it. They gave me a due date with serial no 3178 to collect the hand set, when i went to the office i came to knew that, the hand set has been lost. Due to the neglience of the careless employee. Now my set and contact both are lost, and i am suffering from a lot of problem..
I want my hand set back within 15 of this month. If not i will file a case in the consumer court. Aganist Samsung care BBSR..
I want my hand set back within 15 of this month. If not i will file a case in the consumer court. Aganist Samsung care BBSR..
i want to know the sevice staton in bhubaneswar.
battery problem
i am totally dissatisfied on samsung service center, BLS.because i gave them a phone with just a minor problem. but the gave me time 4 to 5 times and their behavior is not so professional.lastly they return my phone after 3 month without solving the problem.this is only wastage of time for mobiles to service center
I have a problem with my brand new Samsung Corby Plus B3410. I had just bought it for a week and faced display problem when i took it to samsung service center in Bapuji Nagar, Bhubaneswar they told me that it was water logged though nothing such happened and i have given them the phone on 13/3/10 with serial no. 11750 and hav'nt yet received till now. They are harassing me by given multiple dates and is not solving my problem, I hav'nt been issued a standby set also. Its about a month now and i m regretting for buying a Samsung product. Please help.
Samsung Corby Plus B3410 — Repairing the set within Warranty period
This is for your kind information that i as a customer of your product Samsung Corby Plus Cell Phone B3410 like to draw your attention to the fact that on 14th Dec 2010 I visited your sumsung service centre for troubleshooting my cell phone which I bought in the month of september 2010.But Unfornutately I have been harased by your professionals in the Hazra Mobile Servivce Centre ACE-CARE. Inspite of repeated request for an urgency troubleshoot as i am a corporate Business Personnel, I was not deliverd with the cell till 6pm as intimated by them. But i spoke 2 an official of your office and within 20 minutes the cell was repaired but not fully troubleshooted.
Now i am in a delima that whether the cell was actually repiared or just to take time and money they made a intentional delay. being in the Waranty they told me that the motherboard needs to be repaird and wil also be charged and will take 4days.. so i took a job sheet form the person.
Now if everything needs to be changed in my cell and charged then my question is why the word waranty is used while purchasing and why the personnel at your office cant trace the problem .. so it proves that incompetent persons are placed at the place or it may be a way to get money out of nething from the customers or clients. Customers are being harased.
The person who interacted with me in the evening also behaved in a very indecent manner and was not in a mood to explain me the entire process.. he thinks himself as a God of Samsung (that was his attitude).
As a customer i am explaining the fact. now being a business man you tell me how will do a business without a phone. Wat will i do now u suggest..
Dear i am being forced in such situation to go to the consumer forum and do all the needfull possioble.
Regards / Mrinal Banerjee /[protected]
sgh i780 mobile touch screen problem
I have a problem with my samsung mobile sgh i780.touch screen problem.please help-[protected]
SERVICE IN BHUBANESWAR
For the first time I faced one service centre and I assumed that i was dealing with a small electronic shop. May be it is not fair to compare. First of all all customer were standing in front of desk like a grocery shop. No proper arrangement to recieve a customer. No professionalism in staffs. when I was there I saw Most of customers i.e. 5 out of 6 were unsatisfied. Processing is very slow. No contact from their side abt the status for a service. I had to stand for 30 minutes, after that they listened to me & told to come tomorrow, parts is not available, we will give the order, when it will come accordingly we will inform.
I have one Samsung duos set.
Sushanta Panigrahi
[protected].
For the first time I faced one service centre and I assumed that i was dealing with a small electronic shop. May be it is not fair to compare. First of all all customer were standing in front of desk like a grocery shop. No proper arrangement to recieve a customer. No professionalism in staffs. when I was there I saw Most of customers i.e. 5 out of 6 were unsatisfied. Processing is very slow. No contact from their side abt the status for a service. I had to stand for 30 minutes, after that they listened to me & told to come tomorrow, parts is not available, we will give the order, when it will come accordingly we will inform.
I have one Samsung duos set.
Sushanta Panigrahi
[protected].
i have a samsung c3530 mobile. First time i faced a problem regarding Cabinet and advanced 200/- in samsung service center for that cabinate from 20th DEC 2011 till now i have not got that.They are harassing me by given multiple dates and is not solving my problem, it's service is worst.because of samsung's poor Service it is not No1.
samsung galaxy ace s5830i no on [protected]
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