[Resolved] Samsung Mobile — Delay in delivery of Free service | |||
I purchased Samsung Mobile Star 3G-5603in Poorvika Mobiles Private LTD., Avadi, Chennai-54 on 25.12.2009. Of-late the battery charging not standing after using less than 10 incoming/ outgoing calls in a day and switched off within 8 hours. I handed over the handset with battery to the "COVERAGE", an authorised Samsung Service Centre, Porur, Chennai - 116 on 27.4.2010. Even after spending 18 days I am not able to get me mobile after service. Please do the needful. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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Dear customer,
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
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+91 89 3993 9899 [Customer Care]
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+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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I have purchased a samsung mobile "S3500", and I am facing the "Ringer problem" in my handset.I have been to the 'SAMSUNG Service Center, SAI COMMUNICATION, 2-A SHREE COMPLEX, SHRENIK PARK CROSS ROAD, BPC ROAD, BARODA-20, Ph-+[protected]' here in my city, they have delayed my service since last
"22 days" saying that "The PARTS required for the service is unavailable rigth now."My Work Order Number is : 308, SL NO: RW65679468V
Its been a poor part of your side that you being such a reputed mobile company is so susceptible in providing a repair part for such a long time.All I want to say is that I am totally disgusted by the service you provide, and I would be forced to take some serious actions against you, if no measures are taken early and effectively.
Waiting for your quick action.
Rutvik K. Bhatt
Email : [protected]@yahoo.com