Samsung Mobile — erratic working of touchscreen phone

Address:

Cuttack, Odisha

I purchased a samsung touchscreen mobile phone S 5620 model at a cost of Rs. 7900/- at Bhubaneswar at about 20 km from cuttacck city on 9th July, 2011. It just gets switched off on its own, one has to switch on the the phone whenever one wntas to talk and nobody ever can contact me in this phone as it is always switched off on its own. There are many other defectswhich i wont talk of here, as I am more worried about its basic functions.Took to the shop where it was purchased, they expressed helplessness. Then I took it ito samsung service centre at cuttack. Theu kept the phone, god knows what they did, but nothing has changed all defects remain as they were.
I had once purchased samsung music system in 2003 at mumbai, it also never functioned properly, I donated it finallt. Last 7 years , I never bought any samsung product. my misfortune, I wanred to give another try.
I suggest, people should think twice before buying a samsung product.
--- chinmay basu , [protected] ( its my old cheap nokia mobile)