[Resolved] Samsung Mobile E2120 — SAMSUNG MOBILE SERVICE VERY BAD | |||
Dear Sir, We buy a Samsung mobile Model E2120 last six months back. Two months back I facing a problem error displaying & call terminated automatically. I went Habibullah road branch, they says want to replace mother but after two they says Software up grade now its working. After two months I am facing same problem and again going to velachery branch Samsung service center. They did same Software upgrade after two days same problem we are facing. In this is issue I am mentally upset. Samsung service very very worst. I have inform to my friends circle & relative circumference doesn’t buy Samsung mobile in our life. Pls note down my work order No. in velachery branch: 1537. If it is possible replace the mobile. Regards, N. Nithiyanandan|Sr. Engineer - Projects Emerson Industrial Automation M+91 [protected] n.[protected]@emerson.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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The above said complaint is valid. My name is Sunil Kumar and I brought Samsung E2120 from Poorvika Madipakkam on last September 2010. In March 2011, the mobile got repaired. It's just showing the Samsung model no in display and nothing else. I took it to the Samsung Service Centre in Velachery they told that the mother board needs to be changed. They took more than 15 days to get my mobile serviced. Now again the same problem exists. I went to the same service center and asked the people to change my mobile as it is under warranty period. But they told that they cannot replace the set. In the next two months, the warranty will get expired. What can I do if the problem raises again? Also it came to my notice that there are lots of people coming over with this same complaint. Is this mistake from Samsung or Poorvika or the Service Center.
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