[Resolved] Samsung / Mobile Handset — Manufacturer not honouring Warranty Period | |||
Sir, I purchased a Samsung Mobile Phone Set from Poorvika Mobiles Private Ltd., Pondy Bazaar, T Nagar, Chennai 600017 on 8th March, 2010 - Invoice No. 16084 dtd 8.3.10 refers - however, due to mal-function, I took the set to Authorised Samsung Srvice Centre, Techno Care, on 3rd March, 2011. The Service Provider refused to cover the repairs under warranty saying that water has entered the set although NO WATER HAS ENTERED THE SET AT ALL. There is one issue of being not able to hear the incoming voice - other functions of the Set is performing ok. Kindly help me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.