[Resolved]  Samsung Mobile - M3510 — No proper service

This is to get to your notice that my wife had purchased a Samsung Mobile handset M3510 on May5th2009,From Univercell,Indiranagar Branch (INV No B.IN/1692) and within 2 months the keypad was not working and i had brought the set to the shop and they told me to give it to Sagar Technologies for repair and i did the same on 29th July 2009 and ever since its been with them and every time i call them they tell that the part has to come from Chennai and till now its not been repaired.While i understand that Univercell shop only sells mobile sets and not repairs but i feel such experience is really frustrating for me and that you need to take some responsibility for such cases when you have also charged for mobile theft and damage insurance.