[Resolved]  Samsung Mobile Model SCH-W299 — software &touch screen not working

Address:

Chennai, Tamil Nadu

Sir, my name is KANAKARAJ,CELL NO.[protected]/[protected]
i have purchased ur mobile SCH-W299,from Reliance web world[guru ragav tele services&marketIng ,No.62A,jeenies road ,saidapet. chennai-15, india, ph no.[protected]/32926885].dated on[protected].but i could not use ur phone as per ur specification given by u.i have given to ur service agent of TECHNOCARE, old no.142,new no.64,Habhipullah road, T.NAGAR,Chennai-17.they have managed to service but no use then changed the board my IMI number also changed before 2 months, now once again i am facing problem of touch screen & software are not working.when asked for change of mobile they informed to contact & send u the message. now my request is exchange this mobile to any other good model.i also understood from the customer complaint website nobody satisfied with this model phone.my mobile is still under warrenty.kindly exchange with the minimum usage cost,which canbe paid by me.othewise i have to take legal action through consumer court.trust u will take necessary action immediately.