[Resolved] Samsung / Mobile Phone — poor battery backup

[Resolved] Samsung / Mobile Phone — poor battery backup

A ajay verma from Mumbai, Maharashtra

I have bought a new samsung phone (E250i) from ghaziabad up. after very first day its talk time backup is only 1.5 hrs. while in its specification it's showing upto 10 hrs. and battery dishcharges in a single day without using multimedia functions. its customer care man told me to charge the battery after fully discharged to improve backup, but story is same. i am highly unsatisfied with this product. product details are as: model: samsung E250i Was this information helpful? No (0) Yes (0)
Dec 2, 2016 Complaint marked as Resolved Verified Support Jun 22, 2010 Samsung India Customer Care's response Dear customer, This is in reference to the ‘POOR BATTERY CONDITIONS’ complaint posted by you. We sincerely apologize for the inconvenience caused to you and request you, kindly, to provide us with your contact details so that we can resolve the issue at the earliest.
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Comments

Deepak Jariwala

from Hyderabad, Telangana

Samsung — Poor Battery Misleading specs

I bought a Samsung Cell Phone i780 on 6 Jan 2009 for Rs. 18, 200.
The specs say 9 hours talk time and 360 hours standby.
The battery gets drained very fast and the talk time is no where around 9 hours. The shop keeper says that's why Samsung gives 2 batteries.
I do not want 2 bad batteries but just one which works well.
I want a full refund of my set and also compensation for all time wasted and head aches and calls missed because set goes dead.

anshul choubey

from Delhi, Delhi

i have a samsung sgh j700 mobile ...i hav to say that it has very very poor battery backup..even it cant run for a day..its a ruff battery i could hav ever seen in my life...
SO PEOPLE DONT BUY ANY SAMSUNG MOBLE.THEy ARE D MONEY CONSIOUS..CUSTOMERS R ALWAYS ..SUFFERS...DONT BUT SAMSUNG PRODUCT...

prasad bhosale

from Mumbai, Maharashtra

tell me samsung battery backup coad, without earphone start radio

Raj

from Chennai, Tamil Nadu

Yes same mobile I have used and getting same problem, don't buy any samsung mobile. There customer services are very poor and take long time, buy very carefully and think two times and take feed back from previous users.

Rohit garg

from Delhi, Delhi

Hello sir,

I was purchase one mobile from ghaziabad SUMSUNG MOBILE showromm, PRODUCT NO. S3500I IN SEPT MONTH. Now a days one problem is show battery backup very low condition. I was check battery backup many times again and again. And finally taken disision I was given my mobile authorised service at K.K. SERVICE, 102, hans plaza, ambedkar road, ghaziabad its phone no.[protected]. its job sheet no. 527 dt . 31.10.2009 my name mr. Rohit.

The owner of the authorsed service center at Ghaziabad told me and aussure me that mobile batter will be replace within a week. Today is date 26.11.209 i have gone many time to ask have the my mobile is okey or not or replace battery of the my mobile, always there staff told me mobile battery not replace yet. and say next day have to come .

What i do sir i have spent 26 days already, is there taken 26 days a battery replace matter ?

Please solve that problem your end .

Rohit

adg378

from Gurgaon, Haryana

Samsung Mobile — POOR BATTERY CONDITIONS

i PURCHASED TWO NO.S SAMSUNG MOBILE ON THE SAME DAY SOMETIME IN DECEMBER 2009. AFTER 4 MONTHS BOTH THE MOBILES STARTED TO HAVE THE SAME PROBLEMS THAT IS QUICK DISCHARGE OFF BATTERY SAY AFTER ONE CALL OR TWO. oNE IS A DUAL SIM SET AND THE OTHER SINGLE SIM. ON THE DAY WHEN I BOUGHT BOTH THE MOBILES SETS I REMEMBER THAT THE RETAILER HAD TOLD ME THAT IN CASE OF BATTERY DEFECT WITHIN 6 MONTHS THE BATTERIES WOULD BE REPLACED IMMEDIATELY WITHOUT ASKING ANY QUESTIONS. SO HAPPILY I APPROACHED THE SERVICE CENTRE AT ROURKELA WITH THE BILL ETC SOMETIME IN MARCH.FOR BATTERY REPLACEMENT. i GOT A SHOCK OF MY LIFE WHEN i SAW THE SERVICE CENTRE. IT IS WORSE THAN A ROAD SIDE MOBILE SHOP SELLING FAKE ACCESORRIES. tHE SO CALLED SERVICE ENGINEER MADE ME SIT FOR TWO HOURS AND COULD NOT EVEN OPEN THE COVER OF THE MOBILE SETS. i TOLD THAT i AM ENTITLED FOR A FREE REPLACEMENT OF BATTEERIES DURING THE THE FIRST SIX MONTHS BUT ALL WAS IN VAIN AS hE HAD THE ATTITUDE TO PROVE THAT BOTH SETS WERE DEFECTIVE AND THE BATTERIES WERE OK AND HE CONCLUDED THIS EVEN WITHOUT TESTING THEM.
SO NOW I CONCLUDE THAT SAMSUNG COMPANY IS CHEATING ITS CUSTOMERS WITH FALSE ASSURANCES BECAUSE WHY SHOULD A CONSUMER HAVE TO FIGHT TO GET HIS DUES FROM SUCH FAMEOUSE COMPANY AND ULTIMATELY ME AND MY WIFE HAVE TO CARRY THE ADDITIONAL WEIGHT OF THE CHARGER EVERYWHERE WE GO AND SEARCH FOR A ELECTRIC PLUG TO INSTANTLY PLUG IN THE CHARGER TO MAKE OR RECEIVE A CALL. THE SO CALLED SERVICE ENGINEER FINALLY OPENED BOTH THE BRAND NEW SET'S AND SOMEHOW ASSEMBLED THEM AGAIN AND SAID EVERYTHING IS OK AND YOU AND YOUR MOBILE GET LOST.
i AM NOW CURSING MYSELF THAT WHY i DIDNOT BUY A NOKIA SET BECAUSE THE SAME STORY IS BEING REPEATED BY MANY OF FRIENDS ASWELL ALL IN POSSESSION OF THE GREAT BRAND NAME SAMSUNG. hOW IS THE GOVERNMENT ALLLOWING SUCH INFERIOR GOODS TO BE MARKETED IN SUCH HIGH COST THROUGHOUT INDIA AND I WOULD ADVISE FRIENDS NOT TO GO FOR THE MULTICOLOURED TEMPTING ADS IN T.V AND MEDIA BY SAMSUNG INDIA IN MARKETING THEIR MOBILES BECAUSE WITHIN SIX MONTHS THE LIFE OF THE MOBILE I.E THE BATTERY WOULD GO KAPUT AND YOU HAVE TO SPEND RS.700 TO RS.800 EVERY SIX MONTHS TO MAINTAIN YOUR SAMSUNG MOBILE.