[Resolved] Samsung Mobile Phone — Defective Model | |||
I had purchased Samsung CDMA Mobile phone on 8.11.2010 and on 11.11.2010 submitted back to dealer with a defect noted in Bluetooth Data transfer. on 30.11.2010 finally the customer service of samsung assured me of the defect & their acceptability for the same and said that they will refund me the amount by 10.12.2010. But till date no call from their side and on my calling they are not replying to my query. Request you to please suggest me the best possible method to remove this difficulty. Thanks Parag Jain [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
defective phone and poor service
I bought a samsung GT-3500MSAINS YEAR OF MFG JUNE 2009 from Shreeji Fones 4, Ram niwas M.G road near reliance web world Naupada Thane(W) 400602 on 27/08/09 Tax Invoice no : 26074 Using the phone for 40 Days, it never switches on again, hanging. After visiting to the Sansung Authorised Service center they ask me to come after 10 to 12 days as the cell phone is dead and they do not have spare parts and it will take 10 to 12 days for that after visiting the service center on 20th of october a surprise was awaiting for me it was that your handset canot be repaired nor we can give you the replacement what to be done is that we will give you REFUND that will also take 20 to 25 days the date which My Refund case no is BDC 121009 . There afer when i visited service center to know the status of the payment i was again surprise to know that it was still waiting for the approval THE THANE SAMSUND SERVICE CENTER which is managed by Micro services is the worst mangement and very well UNORGANISED center ever seen till today. I Request you to take this matter very strickliy I fell sorry for my self that why i have gone for SANGUNG handset . hoping that you will solve this matter at the earliest thats the reason iam sending you this mail
Thanking You
With Regards
Sadiq Asadi
We sincierly request you and the company to take serious action against the Matter
I bought a samsung GT-3500MSAINS YEAR OF MFG JUNE 2009 from Shreeji Fones 4, Ram niwas M.G road near reliance web world Naupada Thane(W) 400602 on 27/08/09 Tax Invoice no : 26074 Using the phone for 40 Days, it never switches on again, hanging. After visiting to the Sansung Authorised Service center they ask me to come after 10 to 12 days as the cell phone is dead and they do not have spare parts and it will take 10 to 12 days for that after visiting the service center on 20th of october a surprise was awaiting for me it was that your handset canot be repaired nor we can give you the replacement what to be done is that we will give you REFUND that will also take 20 to 25 days the date which My Refund case no is BDC 121009 . There afer when i visited service center to know the status of the payment i was again surprise to know that it was still waiting for the approval THE THANE SAMSUND SERVICE CENTER which is managed by Micro services is the worst mangement and very well UNORGANISED center ever seen till today. I Request you to take this matter very strickliy I fell sorry for my self that why i have gone for SANGUNG handset . hoping that you will solve this matter at the earliest thats the reason iam sending you this mail
Thanking You
With Regards
Sadiq Asadi
We sincierly request you and the company to take serious action against the Matter
Samsung — defective mobile phone
i bought a samsung galaxy duos on 12/08/2013 for rs 9700 and the phone turned out to be defected. there is a major fault in the phone. it does not have a voice clarity at all. there is a major problem in the hearing . i think the company should either replace my phone or give my money back.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Samsung Mobile — defective phone and poor service
i bought a samsung CDMA SCH-F309 from A.K communications, shop no 2 & 3 , Pocket A-2 , Plot No. 35, Sector -3 , Rohini, new delhi-85 on 6/09/09 against Bill no : AK-HTS2354 dt 6/09/09. Using the phone for a week was alright but after that the phone has shown all sorts of problem e.g if we switch it off, it never switches on again, hanging. After visiting to the dealer, the matters even became worse, he started abusing us and refused to attend us or help us in any sort. We will shortly be visiting the SERVICE CENTRE but my main complaint is against the dealer, who behaved in a very rude and abusive manner rather than attending the complaint.We sincierly request you and the company to take serious action against the dealer.