[Resolved]  Samsung Mobile Phone, Sgh - M20 — Charging connector track damage

i purchased samsung SBH-M mobile 3 Months before and in 22oct '08 this mobile get not charging automatically switch-off after every 2-3 hrs. I lodged the complaint at service centre sector vijayawada, gunntu service center but they are saying that they are not having its mather board with them and whenever they get it from HO they will inform me but after repeated requests thy have not called me yet.Please guide me what to do.
Y.Narasimha Raju
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Team,
There is no response from samsung.i dont get mobile replace from samsung center.kindly reply ASAP.there is two week is completed to give my mobile in Vashi center..please replace my mobile i m too irritate from samsung..really if there is no reply i definately complaint in consumer care..or sent legal notice to samsung in 3 days..i alreday talk to manager but they not help me about this issue name is prashant and number is [protected] and he not have manners to talk with customer and vashi center says there is track damage and tht is internal damage its company fault..so you tell me my mobile is in warranty period + i have care about my mobile in 6 months so i m not want to compromise about this issue they said you can earn 60% of mobile why i earn money on stupid fellows..i dnt know anything..issue is only replace my mobile..hope you replace my mobile reply ASAp.
Thanks,
Uday Firke.

Mb:->[protected]

Network Engg.

Reliance Communication Ltd,

DAKC, Navi Mumbai.

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