Samsung Mobile — not returning my mobile on time | |||
dear sir, I have given my samsung mobile which is under warranty to attar mobile services,shop no 4c-1+2,pagariya complex,pandri raipur(C.G) on 19/8/2010,they told me that they will ahve to replace the mother board and will treturn the mobile on 23rd but its 3/9/10 and they r still not returning my mobile,evrey time i go there they only ask me to came after 3 days,they r just wasting my time and not returning the mobile,thay say that company is not providing the mother board so they r not able to return it,its very irritating and also without a mobile my work is also suffering and i dont know what to do.it is so irritating that i have now decided to never buy a samsung mobile in the rest of my life Was this information helpful? | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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26-12-10 First time goes to samsung service center (chennai-Annanagar branch), They told me your battery is weak.. after that am buying new battery, within 2 days same problem..
29-12-10 second time goes samsung service center, they told ur battery is weak, u have to change.. am shouting them.. after they taken mobile for 3 days observation (they take 5 days), finally they give & says its working good condition..
same place, same time in 5 minutes mobile get SWITCH OFF.. finally they accept, yaa ur mobile mother board is weak, surrendered mobile for more than 15 days..
24-12-10 after they changed new motherboard.. works good just 2 days only.. again goes to service center, same same same they told battery weak...
2 day once they giving 1 battery for checkup.. (4 battery for 4 times within 1 week).. lot of ways am trying to complaint, BUT its no use..
after my shouting they accept to give " REFUND" of the mobile value.. (center incharge mr.mohan [protected], & mr.karthik [protected])
i relaxed, but problem till never end..
30-1-11 mobile surrendorred for RE FUND...(25 working days for cheque delivery)
15-2-11 am called service center for cheque, they told ur mobile is booked for "REPLACE" only, not refund... again am goes to service center, after only they give a form for "refund"...
(15-2-11 to 15-3-11) one month completed..
23.3.11 today also am called & BEGGED that service center, they told wait for another 1 week...
from the date of 15-2-11 till today they taken "37 days"
i was called[protected] for complaint, they give so-called head of the department number mr.Karthik[protected] daily am calling this number, the bugger never attaent my call.
What the is this?
worlds wrost rubbish words here.. (($%%^*&^&^%$#!#$#%^&^^&*^%^$^$^%#$@$@%$$%$^%$^#%$#))
N.Anbarasan,[protected]
samsung service number:- SL.No - RVLZ128762W, bill work order number - W.H.H.94