[Resolved] Samsung Mobile S-3500 (Metro Series) — Poor Service & Not properly attended still | |
Hi, I purchased a samsung Mobile phone in July'09 1st week (Model S-3500 from Ringers, PL Sharma Road, Meerut U.P), And 08 days within purchase the camera started functioning improperly."Error - Check Camera connection". I took it to the dealer they asked me to go to the service centre since I demanded a replacement of the phone.When I went to the service centre (Ganga Plaza, Begum Bridge Road, Meerut) they asked me to leave my phone for minimum 7 days to get it rectified without a back-up phone.After 7 days when I went they replaced the camera.When I checked my phone after handover the same error was still persisting.Standing at the service centre itself I asked them about the same error coming again in the camera then they said that I'll have to leave the phone for another 15 days in order to get it rectified.(again without a back up phone). What do I do? I think I really wasted my Rs. 6500/- ( Approx). I request you to please take strict immediate action & I demand a replacement.(New Phone) with an apology. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
61%
Complaints
18886
Pending
0
Resolved
11174
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
samsung metro 3500i — poor service
hello frnd.... m aap logo ko ye batana chahta hoo ki compny ab samsung service cen. ki taraf semujh per jhoote case karva rahi hai.. compny ne kotwali thane me mujh per jhoota case no r/3/140
kiya hai.jiske virodh me ganganagar ke sabhi Students' Federation saheed bhagat singh yuva
sanghrsh samiti ke banner tale shamil huye.abvp,nsui,bishnoi yuva manch,ke president ne dharne ko
sambhodit kiya mukesh godara ,mukesh sahu,manoj bhidasra .sandeep jakhar,vivek middha .punit
sharma,tejveer. gupta ji,shalu bishnoi ,bablu bishnoi ,nishant bishnoi,alok bishnoi,sanjeev
dedani.rakiya aadi ne sabha sanchalan kiya.law coollege pres. ravinder shekhawat,abvp
pres.gov.college mukesh godara,nsui president mukesh sahu,ne milkar yuvao ko chalne ki salah di
.amir khan aur samsung service center sanchalak ravi middha ka putla jalaya.dharne ke baad sp,aur
calector ko 7 din me is jhoote case me f.r lagane ka ultimatum diya.7 din ke baad aage ki
ranneeti ke baare me faisla liya ...