[Resolved] Samsung Mobile SCH W339 — Problem of lock and not opening | |
Dear Sir/madam, Thanks for your response. I was roaming for a long time since a year and no response actually. During this period what I didn't do, I lost lots of money, time and mental torture. Last time (Nov. 17, 2009) I went to 'Electro Lab' a Samsung Mobile Service Center in Muzaffarpur, Bihar and the case was dealt by Mr Jwala Ji. He did something and charged one hundred and for that instant it worked. I came back Bairganiya, Sitamadhi and used one CDMA Rim of Tata indicom in the first slot and GSM Airtel Sim in the second slot, it worked for the first day and the next day I needed to recharge the mobile. I switched off it recharged it after it was full I switched on but it never opened. It displays only 'Samsung' and gives opening sound and comes tata and goes off and repeats the same thing until the battery works but never opens. Such happened in the past also. The main problem is phone lock, it locks repeatedly and for this one year period I hardly used this mobile maximum of 2 months. I looked various service centers, visited different places and spent money for the same problem but totally failure. I am tired and hopeless and forget to believe that this mobile will come in use again. You are the first to respond me. I do not believe whether the men of Samsung mobile service center in Muzaffarpur will listen and help me to solve the problem permanently and the mobile will really begin to work. I have purchased in Nov.20, 2008 and one year warranty period is passed away and the people may misbehave without listening it properly. Anyway I am bringing it to the same place if they do not care and take seriously who will be the authorized and top level person to call by phone. Kindly provide the highest person's name and ph no with whom I want to talk once. Also inform me where is Samsung Mobile's head office in India and who is the chief of this company in India. If all these means became failure and the problem not solved permanently I will be compelled to throw the coward mobile in dust bin and go for legal treatment. Regards; Rajendra Mob: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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