[Resolved] Samsung Mobile Services / SGH L700 — Negligence in Service during warranty period | |||
Dear Sir I am here to log a Complaint against S.B.Electronics 524,H.G.B.Road, beside MadanMohan Mandir, Melarmath, Agartala- 799001,Tripura West. email: s.[protected]@rediffmail.com, Phone No.[protected].They provide SAMSUNG Mobile Service in Agartala West Tripura. I bought a Samsung SGH L700 Handset on 8th october 2009, the handset was working fine till August 2010, since then there a problem arise in the mouth speaker of the handset. As it was within warranty period I took it to the above mentioned servicing center during 1st week of August, they told me that the mouth speaker should be replaced, the service book work order no was 3511. They returned the handset after 15 days. For 2-3 days the handset worked fine but again the same problem arised. Again I took it to the same servicing center, and now they ruled out that it has some circuit board and software problem, and now they returned it after a month. After that it was working but with some strange keypad problem and after a week the same mouth speaker problem arise. But now It was out of warrenty and they are charging Rs 500 to rectify the mouth speaker. I would like to request you to take strong action against the above mentioned Servicing center as they has harresed me physically and economically. With Thanks Souman Bhattacharjee Agartala, Thripura West Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
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Samsung / SGH-l700 — handset problems
sir,My Name is Venugopal HS i purchased Samsung Mobile SGH700 of worth 5700.00 6 months back. the mobile is always automatically switched off, I can't switch on again from last 5 months. That phone was troubling me a lot. 7 times i given that phone to service center he changed mother board already 2 times. but still the problem is not solved. so my feeling is Chinna mobiles r very better than Samsung mobile , why because i dont feel any difference between those two both phones cannot be used more than 1 year. the only difference is cost and the brand Actor Amir Khan .
When i went to service center there r more people in standing in front of me with their damaged mobiles
i have seen so many other mobile service centers(except Samsung) i have nt seen a man inside .
Why because they Maintain that much quality . I even bet u that most no.of complaints Received by Samsung Mobile Service center are in more number when compared with other Mobile Service centes.
So today i decided to give a complaint on the worst mobile brands in the world Samsung . Why u r making
these phones and troubling the customer . u r waste in product making and giving waste in serivces.
Kindly solve this problem and provide customer satisfaction giving by purchasing amount .
Regards
Venugopal H S
[protected]