[Resolved] Samsung Phones — Samsung Guru Muzik CDMA phone | |
hi i had bought a Samsung Guru Muzik CDMA phone with reliance sim. The phone has such a poor voice quality that you cannot hear what the other person says in one go. you need to constantly ask the other person to repeat. Same goes on the other side. They keep asking you to repeat as they cannot hear you. This problem reduces when you use the hands free(earphone). But there are other problems also. While making a conference call i get disconnected but the other two persons continue to talk. While listening to FM radio the sound vanishes for 15 seconds and suddenly comes back irrespective of the network or signal strength. I went to Samsung service centre, they said they want to change the mother board of the phone. I cant understand if the phone is just one week old why do u want to change the parts when there are so many problems. Why cant you change the phone. Second there is no guarantee that these problems get solved even on changing the mother board or software. The behaviour of the service centre people is so bad. I am really pissed off. I promise never to buy any samsung phone ever in life and will make sure that none of my friends, relatives or acquantaince buys any samsung phone. Regards Mukesh [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I totally agree to Mukesh.. I too bought the phone and within weeks this problem started showing up. Initially i thought it could be a network issue or something like that.. A lot of my friends couldnt hear me at all properly.. Voice gets cut off in between. Another irritating problem this phone is showing is the call log count. When i clear the call log counter, the phone restarts on its own. And still the counter would not be reset, Pretty irritating at times. Especially wen i see a missed call saying so and so called 89 times. Am going to customer service within a week. Will update the details as to what they say.
Reply
The complaints written above are very true. Do not buy samsung GURU MUZIK.
1. When call log cleared it restarts phone immediately.
2. When you receive message while talking on phone you cant read it without disconnecting phone which is not seen in other SAMSUNG mobiles. So the System programming is faulty.
3. When you talk on phone without earphones, the opposite party can not hear anything clearly.
4. Sometimes even in best network areas the voice of other party is shaky.
5. If you get "SERVICE MESSAGE" (which is special message that does not store in phone) then the phone restarts.
6. Call log is a real mess. It shows only 2 recent calls in which you can see the same number has called exactly 100 times with same date, same time and same call duration. So if there are 3 miscalls of 3 different persons then you cannot see 3rd (older miscall) in the log.
These are my observations for GURU MUZIK.
Yet there is a plus point for those who like talking on phone for hours using headphones and this the only thing you want then the voice communication with headphones is the best even in noisy places and battery backup is more than 3.5 hours for a continuous single call.
1. When call log cleared it restarts phone immediately.
2. When you receive message while talking on phone you cant read it without disconnecting phone which is not seen in other SAMSUNG mobiles. So the System programming is faulty.
3. When you talk on phone without earphones, the opposite party can not hear anything clearly.
4. Sometimes even in best network areas the voice of other party is shaky.
5. If you get "SERVICE MESSAGE" (which is special message that does not store in phone) then the phone restarts.
6. Call log is a real mess. It shows only 2 recent calls in which you can see the same number has called exactly 100 times with same date, same time and same call duration. So if there are 3 miscalls of 3 different persons then you cannot see 3rd (older miscall) in the log.
These are my observations for GURU MUZIK.
Yet there is a plus point for those who like talking on phone for hours using headphones and this the only thing you want then the voice communication with headphones is the best even in noisy places and battery backup is more than 3.5 hours for a continuous single call.
oh my God, you people are also facing the same problem that i am facing and i stupid was thinking that only my piece is defective...
i could have searched for this page in the internet before buying the phone..
it really irritating me
some other problem i am listing out:
1. mobile prayer are playing completely. in the middle its stopping.i hope if some religious group will here this disgusting problem in mobile prayer they are going to put a case against samsung India.
2. if you go to music player and for the playlist browse for songs in the hard disk then some times its comming alphabatically and some times folder wise
3.u cant change the radio station in back ground musik mode
4.if you turn on suffle in music player than your experiance is going to be horrible as some times the same songs will be playing for more then 3 times in a row.
5.a lot of noise is coming while talking.the signaling system/ antena is not atall good i felt.
6. through profile u cant change your ring tone to any thing that is in your sd card.
7.you need to go to player and play the ringtone to set it.
can any one please tell me how to get data in to phone memory or copy data to phone memory.
8. this phone is really the worst mobile ever i have seen. the chinees set also never show this kind of bugs huh..
DONT EVER GO 4 THIS MOB..
i could have searched for this page in the internet before buying the phone..
it really irritating me
some other problem i am listing out:
1. mobile prayer are playing completely. in the middle its stopping.i hope if some religious group will here this disgusting problem in mobile prayer they are going to put a case against samsung India.
2. if you go to music player and for the playlist browse for songs in the hard disk then some times its comming alphabatically and some times folder wise
3.u cant change the radio station in back ground musik mode
4.if you turn on suffle in music player than your experiance is going to be horrible as some times the same songs will be playing for more then 3 times in a row.
5.a lot of noise is coming while talking.the signaling system/ antena is not atall good i felt.
6. through profile u cant change your ring tone to any thing that is in your sd card.
7.you need to go to player and play the ringtone to set it.
can any one please tell me how to get data in to phone memory or copy data to phone memory.
8. this phone is really the worst mobile ever i have seen. the chinees set also never show this kind of bugs huh..
DONT EVER GO 4 THIS MOB..
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